Amanda Degagne
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
15
15
years of professional experience
Work History
Administrative Assistant, Accounts Receivable
FRENCHIES CHEVROLET LLC
2021.10 - Current
- Streamlined accounts receivable processes for improved cash flow and reduced past-due accounts.
- Reduced invoice discrepancies by implementing a new tracking system for payments received.
- Implemented strategies for reducing delinquent account balances without damaging client relationships.
- Contributed to company financial health by diligently pursuing overdue payments from clients.
- Managed daily cash receipts and bank deposits, maintaining accurate records of transactions.
- Reconciled customer accounts regularly, identifying errors and making necessary adjustments for accurate recordkeeping.
Shift Supervisor
Tim Horton's
2014.07 - 2021.10
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
Sandwich Artist
SUBWAY®Restaurants
2009.02 - 2014.07
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Trained team members to prepare sandwiches and other items according to instructions.
- Consistently met daily sales targets through upselling techniques such as suggesting add-ons or meal deals to customers.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Education
High School Diploma -
Massena Senior High School
Massena, NY06.2008
Skills
Strong Organization
Accounting software expertise
Data entry proficiency
Bank Deposits
Workplace Safety
Staff Scheduling
Team Leadership
Positive Attitude
Sales and Upselling
Timeline
Administrative Assistant, Accounts Receivable
FRENCHIES CHEVROLET LLC
2021.10 - Current
Shift Supervisor
Tim Horton's
2014.07 - 2021.10
Sandwich Artist
SUBWAY®Restaurants
2009.02 - 2014.07
High School Diploma -
Massena Senior High School
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