AMANDA DE GRACIA
La Porte,TX
Summary
Dynamic admissions leader with over 15 years at University of Houston Clear Lake, excelling in project evaluation and decision-making. Proven track record in streamlining processes and enhancing efficiency, while fostering collaboration across departments. Adept at data interpretation and performance monitoring, driving continuous improvement in student admissions and retention.
Overview
19
19
years of professional experience
Work History
Lead Admissions Evaluator III
University of Houston Clear Lake
07.2009 - Current
- Processed admissions applications, residency documents and personal information changes for prospective students
- Review and analyze student transcripts for transfer credit and degrees conferred
- Calculate GPA for students and make admissions decisions
- Matriculate students into the system
- Write and update the processing manual for onboarding of incoming new hires
- Collaborate and implement new streamlined processes for efficiency
- Liaison for the graduate departments for admissions
- Training for new software programs used for applications and admissions
- Coordinated with other departments within the organization to ensure alignment between objectives and expectations
- Developed and implemented evaluation plans to assess the effectiveness of programs, policies, and services
- Proficient in Microsoft Word, Excel, Outlook
Department Assistant
San Jacinto College Central
05.2006 - 06.2009
- Maintained P card statements for department leads
- Utilized problem-solving techniques when addressing customer inquiries or complaints in the role of Department Assistant
- Leveraged office management systems for maintaining files and records
- Scheduling classrooms for meetings and classes
- Sending and retrieving mail
- Making copies for faculty in the math and Language Arts department
- Assist the Dean of the College
- Assist the executive assistant with day to day duties
Education
University of Houston Clear Lake
Skills
- Project evaluation
- Data interpretation
- Analytical reasoning
- Teamwork and collaboration
- Time management abilities
- Performance monitoring
- Testing data documentation
- Operations monitoring
- Team building
- Reporting and analysis
- Attention to detail
- Multitasking
- Critical thinking
- Customer service
- Problem-solving
- Time management
- Multitasking Abilities
- Organizational skills
Timeline
Lead Admissions Evaluator III
University of Houston Clear Lake
07.2009 - Current
Department Assistant
San Jacinto College Central
05.2006 - 06.2009
University of Houston Clear Lake
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