Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Amanda De La Vega

Converse

Summary

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Manager

Hobby Lobby
San Antonio, TX
11.2025 - 03.2026
  • Assisted in the management of daily operations, ensuring smooth and efficient workflow
  • Supervised and trained a team of 50 employees, providing guidance and support to maximize productivity
  • Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction
  • Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage
  • Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
  • Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
  • Mentored new employees, fostering a collaborative work environment and promoting skill development.

Backup Bookkeeper/Customer Service Department Head

Hobby Lobby
San Antonio, TX
09.2020 - 10.2025
  • Managed financial records, ensuring accuracy and compliance with company policies.
  • Reconciled accounts payable and receivable, maintaining up-to-date financial information..
  • Efficiently managed inventory levels of supplies and retail products while minimizing waste.
  • Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses.
  • Developed efficient bookkeeping processes to enhance productivity and minimize errors.
  • Maintained and processed invoices, deposits, and money logs.
  • Assisted clients with retail purchases by providing product knowledge and recommendations based on their individual needs.

Education

Associates degree - Accounting & Business Admin

San Antonio College
San Antonio, TX
06-2026

Cosmetology - undefined

Vogue College of Cosmetology
San Antonio, TX
05-2023

High School Diploma - undefined

Lanier High School
San Antonio, TX
05-2021

Skills

  • Team management
  • Customer service
  • Leadership
  • Organizational Skills
  • Communication skills
  • Supervising experience
  • Microsoft Word
  • Conflict resolution
  • Workload management
  • Training & development
  • Phone communication
  • Money handling

Certification

  • Microsoft Office Specialist
  • January 2021 to Present
  • Completed requirements in Microsoft Word 2019 and passed exam, is recognized as a Microsoft Office Specialist.
  • Driver's License

Timeline

Assistant Manager

Hobby Lobby
11.2025 - 03.2026

Backup Bookkeeper/Customer Service Department Head

Hobby Lobby
09.2020 - 10.2025

Cosmetology - undefined

Vogue College of Cosmetology

High School Diploma - undefined

Lanier High School

Associates degree - Accounting & Business Admin

San Antonio College