Amanda De Melo Rocha Martins

• Oversee household operations, including scheduling, vendor coordination, and budget management.
• Manage household staff and provide support for day-to-day activities.
• Ensure a safe and organized environment by implementing effective management strategies.
• Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
• Managed staff payrolls, benefits, and other administrative duties related to personnel needs.
• Coordinated with outside contractors on all renovations or remodeling projects.

• Conducted research on various topics as requested by management.
• Compiled data from various sources into organized reports for review by management team.Assist in organizing events, managing communications, and handling administrative tasks for nonprofit programs.
• Support outreach and coordination efforts aimed at community development.
• Executed on-time, under-budget projects by solving complex issues for senior leadership.
• Proofread content for typo-free emails and documentation.

• Coordinated and managed the children’s daily schedule and maintained constant communication with the parents.
• Transported the children to and from school, lessons, appointments, and other events.

• Communicated directly with customers, providing attentive and friendly assistance to enhance customer loyalty and
  achieve sales objectives.
• Performed store opening and closing procedures following company policies and verified cash register balances at the end
  of each shift.
• Performed store opening and closing procedures following company policies and verified cash register balances at the end
  of each shift.

• Generated financial reports by collecting, analyzing, and summarizing account information and daily records of incoming
  funds and payment allocations.
• Provided high-quality customer service to ensure customer satisfaction.
• Managed and continuously monitored accounts to determine inconsistencies, delays, and non-payments.

Sold and promoted insurance through effective sales strategies, equipping potential clients with precise and reliable policy

knowledge customized to their specific needs.

• Developed new business by following leads from referrals, marketing, cold-calling, and lead databases.
• Answered calls related to insurance renewals and entered customer data into the company’s system.