Amanda Dias
Peabody,MA
Overview
5
5
years of professional experience
Work History
Assistant Manager
Nordstrom
07.2023 - Current
- Improved customer satisfaction by addressing and resolving complaints.
- Developed strong working relationships with staff, creating a positive work environment.
- Ordered merchandise
- Kept track of labor, food cost and sales to make sure we were still with in our budgeted plan.
Server
Nordstrom
02.2019 - 07.2023
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
High School Diploma -
Peabody Veterans Memorial High School
Peabody, MA06.2018
Skills
- Task Delegation
- Recruiting and interviewing
- Operations Management
- Employee Scheduling
- Staff Management
- Google Drive
- Financial Management
- Customer Service
- Excellent Communication
- Decision-Making
- Microsoft Office
- Excel
Languages
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Assistant Manager
Nordstrom
07.2023 - Current
Server
Nordstrom
02.2019 - 07.2023
High School Diploma -
Peabody Veterans Memorial High School