I am an experienced sales associate with twenty-plus years of experience and a proven track record of enhancing customer satisfaction. I have a strong aptitude for developing customer relationships.
Overview
16
16
years of professional experience
Work History
Owner
Blondies Bail Bonds Inc.
06.2013 - Current
Acts as a liaison between courts, police departments and defendants
Assesses whether a defendant qualifies for bond or not
Provides the funds to release the defendant from police custody
Should the defendant fail to appear in court track the defendant down to bring them back into custody
Manage/ monitor payment plans for clients
Retreat Director
Massage Heights
10.2009 - 05.2013
Oversee every aspect of retreat day to day functions
Greet and manage guests experiences from start to finish
Schedule appointments with a focus on upselling additional services
Maximize retreat revenue through diligent scheduling of 22 team members, process bi-weekly payroll
Maintain or exceed monthly sales goals, effectively resolve all customer complaints
Order all supplies for retreat operational and retail, complete monthly inventory
Hire, train, motivate and supervise all retreat team members
Compile and execute reviews for all retreat staff, organize and conduct staff meetings