Amanda Dudley
Covington,VA
Summary
Confident leader dedicated to process and procedure. Exceeds expectations for staff performance, consistently enforces rules and seeks opportunities for team improvement. Offers high integrity, attention to detail and excellent decision-making abilities.
Overview
21
21
years of professional experience
Work History
Correctional Corporal
Rockbridge Regional Jail
Lexington, VA
12.2021 - Current
- Performed regular inspections of living quarters to ensure they are clean and safe.
- Conducted scheduled headcounts to verify presence of prisoners.
- Ensured that all appropriate paperwork was completed accurately for each inmate's file.
- Coordinated with medical personnel regarding the health care needs of inmates.
- Diffused disruptive behavior by verbal interventions.
- Used weapons, handcuffs and physical force to maintain discipline and order among prisoners.
- Oversaw assigned court trips for jailers, maintaining security of staff and public.
- Monitored and supervised inmates in the facility, ensuring their safety and security.
Shop Supervisor
MANCON
Clifton Forge, VA
03.2019 - 12.2021
- Kept records of parts and equipment used in projects to update inventory.
- Resolved customer complaints with professionalism, preserving the shop's reputation.
- Created reports summarizing shop operations, such as production output and labor costs.
- Maintained inventory levels by ordering supplies as needed.
- Delegated work to staff, setting priorities and goals.
- Communicated with distributors to acquire necessary equipment for projects.
District Manager
AutoZone
Pearisburg, VA
06.2015 - 03.2019
- Supported sales team members to drive growth and development.
- Maintained accurate records of employee attendance and payroll information for all stores within the district.
- Worked with direct reports to develop and implement action plans, improving operating results.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Cultivated positive rapport with associates and team leadership.
- Enhanced sales volume through skilled support to both new and inactive customers.
Correctional Officer
New River Valley Regional Jail
Dublin, VA
02.2012 - 02.2015
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Maintained detailed logs of inmate behavior, incidents, and daily activities.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband.
Store Manager
AutoZone
Pearisburg, VA
06.2004 - 02.2012
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Updated and maintained store signage and displays.
- Assessed operational efficiency of the store's departments.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Resolved customer complaints in a timely manner.
Education
High School Diploma -
Giles High School
Pearisburg06-2004
Certificate of Technical Studies - Auto Mechanics
Giles County Technology Center
Pearisburg06-2004
Some College (No Degree) - Police Science
New River Community College
DublinSkills
- De-escalation techniques
- Rules of conduct
- Staff supervision
- Job assignments
- Administration
- Detail management
- Work planning
- Rule enforcement
Timeline
Correctional Corporal
Rockbridge Regional Jail
12.2021 - Current
Shop Supervisor
MANCON
03.2019 - 12.2021
District Manager
AutoZone
06.2015 - 03.2019
Correctional Officer
New River Valley Regional Jail
02.2012 - 02.2015
Store Manager
AutoZone
06.2004 - 02.2012
High School Diploma -
Giles High School
Certificate of Technical Studies - Auto Mechanics
Giles County Technology Center
Some College (No Degree) - Police Science
New River Community College
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