Amanda Dufek
Brooklyn,MI
Summary
Often times the secretary is responsible for the first impression when entering a school. My goal is to provide an maintain the highest level of professionalism and service to the Columbia School District standard. To be a welcoming and trusted source to students, parents, staff, and guests. I will use my experience and skills to my fullest ability to ensure that administrative responsibilities are fulfilled in a quality and time efficient manner, while concurrently helping others in any scenario that may arise.
Overview
15
15
years of professional experience
Work History
Assistant
Napoleon Feed Mill
Napoleon, MI
11.2021 - Current
● Cleaning and organizing owner's two homes
● Dusting, sweeping, moping, and other cleaning techniques
● Gardening and lawn care
Receptionist
The Craft Agency, Inc
Jackson, MI
08.2016 - 09.2019
● Maintain professional phone communication and exceptional customer service
● Run morning and afternoon agency reports
● Processing, uploading and logging payments
● Run agency processor assignments
● Retrieve, sort, deliver and send mail
● Maintain clean and inviting environment
● Upkeep of office copy machine and supply orders
Medical Receptionist
Donald C Jones, MD
Jackson, MI
03.2016 - 08.2016
● Run patient check out
● Schedule patient appointments
● Communication between patient and doctors
● Organize, sort and pull patient files
● Send and receive faxes and sort mail
● Maintain professional phone communication and exceptional customer service
Computer Consultant IT
Jackson College
Jackson, MI
12.2008 - 05.2012
● Completing computer technology related certifications in a timely manner
● Assisting students, instructors, staff and teammates with computer related technology
● Assisting with computer maintenance and repair around campus
● Maintaining asset inventory records
● Attending weekly team meetings and training
● Giving presentations and training teammates
● Working with teammates to complete projects and tasks
● Gathering and reporting data
● Transforming data into reports, graphs and charts
● Carrying out opening and closing procedures in classrooms containing computers
● Maintaining clean and organized surroundings.
Education
Bachelor of Business Administration - Marketing
Siena Heights University
Associate in Applied Science - Business Administration
Jackson College
High School Diploma -
Columbia Central High School
Skills
experienced receptionist
document preparation
well organized
multitasking
customer service
experienced and proficient in all of the following
- Microsoft Office Word
- Microsoft Office PowerPoint
- Microsoft Office Picture Manager
- Microsoft Office Publisher
- Microsoft Office Excel
- Microsoft Office Visio
- Microsoft Office Communicator
- Microsoft Office Outlook
Volunteer Experience
- Relay for Life Website Volunteer
- Destination Imagination Volunteer
- Lyle Torrent Center Volunteer
- Read Across America Volunteer
- Camp Echo Grove Volunteer
- Scholarship Recipient
Timeline
Assistant
Napoleon Feed Mill
11.2021 - Current
Receptionist
The Craft Agency, Inc
08.2016 - 09.2019
Medical Receptionist
Donald C Jones, MD
03.2016 - 08.2016
Computer Consultant IT
Jackson College
12.2008 - 05.2012
Bachelor of Business Administration - Marketing
Siena Heights University
Associate in Applied Science - Business Administration
Jackson College
High School Diploma -
Columbia Central High School