Amanda Dufek
Brooklyn,MI
Summary
Often times the secretary is responsible for the first impression when entering a school. My goal is to provide an maintain the highest level of professionalism and service to the Columbia School District standard. To be a welcoming and trusted source to students, parents, staff, and guests. I will use my experience and skills to my fullest ability to ensure that administrative responsibilities are fulfilled in a quality and time efficient manner, while concurrently helping others in any scenario that may arise.
Overview
15
15
years of professional experience
Work History
Assistant
Napoleon Feed Mill
11.2021 - Current
● Cleaning and organizing owner's two homes
● Dusting, sweeping, moping, and other cleaning techniques
● Gardening and lawn care
Receptionist
The Craft Agency, Inc
08.2016 - 09.2019
● Maintain professional phone communication and exceptional customer service
● Run morning and afternoon agency reports
● Processing, uploading and logging payments
● Run agency processor assignments
● Retrieve, sort, deliver and send mail
● Maintain clean and inviting environment
● Upkeep of office copy machine and supply orders
Medical Receptionist
Donald C Jones, MD
03.2016 - 08.2016
● Run patient check out
● Schedule patient appointments
● Communication between patient and doctors
● Organize, sort and pull patient files
● Send and receive faxes and sort mail
● Maintain professional phone communication and exceptional customer service
Computer Consultant IT
Jackson College
12.2008 - 05.2012
● Completing computer technology related certifications in a timely manner
● Assisting students, instructors, staff and teammates with computer related technology
● Assisting with computer maintenance and repair around campus
● Maintaining asset inventory records
● Attending weekly team meetings and training
● Giving presentations and training teammates
● Working with teammates to complete projects and tasks
● Gathering and reporting data
● Transforming data into reports, graphs and charts
● Carrying out opening and closing procedures in classrooms containing computers
● Maintaining clean and organized surroundings.
Education
Bachelor of Business Administration - Marketing
Siena Heights University
Associate in Applied Science - Business Administration
Jackson College
High School Diploma -
Columbia Central High School
Skills
experienced receptionist
document preparation
well organized
multitasking
customer service
experienced and proficient in all of the following
- Microsoft Office Word
- Microsoft Office PowerPoint
- Microsoft Office Picture Manager
- Microsoft Office Publisher
- Microsoft Office Excel
- Microsoft Office Visio
- Microsoft Office Communicator
- Microsoft Office Outlook
Volunteer Experience
- Relay for Life Website Volunteer
- Destination Imagination Volunteer
- Lyle Torrent Center Volunteer
- Read Across America Volunteer
- Camp Echo Grove Volunteer
- Scholarship Recipient
Timeline
Assistant
Napoleon Feed Mill
11.2021 - Current
Receptionist
The Craft Agency, Inc
08.2016 - 09.2019
Medical Receptionist
Donald C Jones, MD
03.2016 - 08.2016
Computer Consultant IT
Jackson College
12.2008 - 05.2012
Bachelor of Business Administration - Marketing
Siena Heights University
Associate in Applied Science - Business Administration
Jackson College
High School Diploma -
Columbia Central High School