Amanda Easterling
Vancouver,WA
Summary
Dynamic operational leader with extensive management experience at Be Well Juice Bar, driving sales and enhancing community outreach. Proven ability in team leadership and social media management, successfully launching merchandise and marketing campaigns. Adept at fostering relationships and maintaining high standards in fast-paced environments. Seasoned Lead Barista known for high productivity and efficient task completion. Skilled in specialty coffee preparation, customer service management, and inventory control. Excel at teamwork, communication, and adaptability, ensuring smooth café operations and positive customer experiences.
Overview
18
18
years of professional experience
Work History
Lead Barista
Wake Cafe
Portland, OR
05.2023 - 08.2024
- Opener & closer.
- Maintained health standards, quality and presentation standards.
- Trained new employees.
- Served hot & cold food, assisted in food prep and off site catering events.
- Managed social media.
- Served beer, wine, mimosas and specialty house alcoholic beverages.
Manager
Be Well Juice Bar
Vancouver, Wa
04.2017 - 04.2023
- Originally hired as crew member and quickly became Manager.
- Worked for the original owner for almost 2 years, then new ownership took over and I returned to help manage the store for her.
- Quickly after a business partner and I were given the opportunity to purchase and take over Be Well in 2019.
- I owned this company from 2019-2023.
- In 2020 my business partner transitioned out and I was the sole manager of all daily operations, accounting, order and inventories, community outreach and collaborations, social media and ran marketing campaigns for the business.
- I launched merchandise and created an online shop.
- The business closed in 2023 of April.
- After a potential move to a new location, and coming off of COVID we could no longer sustain further debt.
Manager
Subway - Owner John French
Vancouver, Wa
05.2017 - 11.2018
- Manager of 1 location.
- Assisted other managers in our franchise.
- Onboarding and hiring and training new employees.
- Completed Weekly inventory.
- Worked with the owner to develop training policies and community outreach.
- Maintained health and company policies.
- Created weekly schedules and submitted all weekly reports.
- Managed cash flow and bank runs.
Multi unit manager
Mohr & Mohr Inc. Subway
Portland, Oregon
01.2015 - 05.2017
- Oversee daily operations, onboarding & training new employees.
- Attend weekly meetings and training classes.
- Input weekly inventory.
- Bank runs.
- Create and manage employees schedules and maintain health and company policy standards.
- Provide a safe work culture environment and keep employee morale high.
Lead Barista
Mon Ami Coffee & Crepes
Vancouver, WA
04.2015 - 12.2015
- Provide local community with Stumpton coffee, espresso, and specialty crepes.
- Open and close the store.
- Barista and server.
- Maintained company standards and policies while providing exceptional customer service.
Operational Manager
Lanikai Juice Co.
Kailua, HI
04.2008 - 10.2014
- Lead in opening new locations, created and enforced training materials and company policies.
- Trained company managers and crew members.
- Drove store sale goals and incentive programs.
- Assisted in company marketing and advertising.
- Training and product quality manager responsible for maintaining companies standards at each location.
- In charge of overseeing each location's daily operations.
- Also addressing and problem solving any issues.
Intern
Disneyland Park and Resort
Anaheim, CA
06.2007 - 11.2008
- Enrolled in Disney University internship learning business and marketing skills.
- Ride operator and team leader.
- Provide the best Disney experience to our guests.
Assistant Manager
Coffee Klatch
San Dimas, CA
11.2006 - 05.2008
- Input orders and manage inventory.
- Manage weekly music and art events.
- Shift manager, hiring and train new employees.
- Contributed new advertising and promotional ideas.
Education
Some College (No Degree) - GE
Mount San Antonio
Walnut, CASkills
- Productivity in high volume environments
- Team leadership
- Problem solving
- Social media management
- Operational efficiency
- Team management
- Verbal communication
- Written communication
- Management experience
- Business ownership experience
- Customer service
- Relationship building
- Adaptability
- Social Media management
- Online Ad campaigns
- Community outreach
- Collaborations
- Networking group creation
- Marketing materials creation
References
upon request
Affiliations
- I run a local networking group that is transitioning into a Non Profit to better serve our community.
- Community service is a big passion
Timeline
Lead Barista
Wake Cafe
05.2023 - 08.2024
Manager
Subway - Owner John French
05.2017 - 11.2018
Manager
Be Well Juice Bar
04.2017 - 04.2023
Lead Barista
Mon Ami Coffee & Crepes
04.2015 - 12.2015
Multi unit manager
Mohr & Mohr Inc. Subway
01.2015 - 05.2017
Operational Manager
Lanikai Juice Co.
04.2008 - 10.2014
Intern
Disneyland Park and Resort
06.2007 - 11.2008
Assistant Manager
Coffee Klatch
11.2006 - 05.2008
Some College (No Degree) - GE
Mount San Antonio