Angelica Simoneaux
bossier city,la
Summary
Compassionate Special Education Paraprofessional with experience in providing tailored support to students with diverse learning needs. Skills include designing individualized education plans, fostering inclusive classroom environments, and utilizing adaptive teaching methods to enhance student understanding. Demonstrated impact includes improved academic progress for special needs students and increased collaboration between educational team members for consistent student support.
Attentive professional brings solid background in neurodiverse instruction and classroom management. Compassionate academic professional with strong commitment to building welcoming and inclusive learning environments. Supports teachers with administrative assistance, classroom documentation, and supplemental instruction.
Overview
13
13
years of professional experience
Work History
Early Childhood Special Education Paraprofessional
Bossier Parish Schools
Bossier Parish
08.2024 - Current
- Prepared handouts, study materials and other teaching aids.
- Collaborated with teacher to develop personalized and successful learning strategies.
- Managed class of special education students in absence of lead teacher.
- Supervised students during lunch periods, recesses, and field trips, ensuring their safety at all times.
- Consulted with teachers regarding student progress, IEP adjustments and classroom needs.
- Provided disabled students with assistive devices and supportive technology.
- Administered assessments as directed by teachers or other school personnel.
- Offered emotional support during times of difficulty or crisis situations involving the student.
- Organized instructional materials for use in the classroom setting.
- Provided supplemental supervision in classrooms, schoolyards, and cafeterias.
- Demonstrated appropriate behaviors using behavior modeling and positive reinforcement techniques.
- Maintained records of student progress and communicated results to parents and other school personnel.
Call Center Agent Ecomm and ECP
AAFES HQ
Barksdale AFB
05.2021 - Current
- Updated databases with new and modified customer data.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Followed up with customers regarding their satisfaction with product or service received.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Documented customer inquiries and feedback and entered service delivery suggestions in company database.
Substitute Teacher
Bossier Parish Schools
Bossier Parish
09.2021 - 05.2022
- Maintained accurate records of student performance, attendance and behavior.
- Explained assignments and relayed information from lead teacher.
- Maintained classroom order and enforced school and class rules.
- Left notes for head teacher about notable students, events and problems.
- Supported special needs students by providing individual instruction as needed.
- Implemented conflict resolution strategies to manage student disputes.
Substitute Teacher
Livingston Parish School Board
Livingston, Louisiana
08.2018 - 06.2019
- Maintained accurate records of student performance, attendance and behavior.
- Explained assignments and relayed information from lead teacher.
- Maintained classroom order and enforced school and class rules.
- Left notes for head teacher about notable students, events and problems.
- Supported special needs students by providing individual instruction as needed.
- Implemented conflict resolution strategies to manage student disputes.
- Facilitated discussions to encourage critical thinking and student engagement.
Substitute Teacher and/or Paraprofessional
Kelly Services
Ascension Parish Schools, Louisiana
08.2017 - 06.2019
- Established and enforced rules for behavior and procedures to maintain order among students.
- Developed and enforced behavioral management plans.
- Distributed worksheets and homework assignments from head teacher to assist with classroom operations.
- Attended training and workshops to improve teaching skills.
- Took attendance and maintained attendance records during period as substitute.
- Monitored student progress and provided feedback for improvement.
Cashier
Kmart
Gonzales, LA
05.2014 - 07.2014
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Welcomed customers, offering assistance to help find store items.
- Stocked shelves with merchandise when needed.
- Discounted purchases by scanning and redeeming coupons.
Temp Cashier
Sam's Club
Denham Springs, LA
10.2012 - 12.2012
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Offered customers carry-out service at completion of transaction.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Greeted customers and answered any questions they had about the store's products and services.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Performed other duties as assigned by management.
Gifts Department
Bass Pro Shop
Denham Springs, LA
09.2012 - 10.2012
- Demonstrated knowledge of store products and services.
- Processed and organized shipments, restocking merchandise on the sales floor promptly.
- Provided excellent customer service, resolving issues and answering queries promptly.
- Assisted customers with finding the right product for their needs.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Back of the house
Walt Disney World
Lake Buena Vista, FL
08.2012 - 09.2012
- Supervised the sanitation of work areas, equipment and utensils throughout the day.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Ensured all dishes were presented attractively before serving to customers.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Made meals in accordance with company standards and requirements.
- Conducted inventory checks to ensure adequate stock of supplies.
- Informed customers about menu items including ingredients and prices.
- Refilled condiments, napkins and server workstations.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Operated cash register to process cash, check, and credit card transactions.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
Camp Counselor
YMCA Camp Flaming Arrow
Hunt, Texas
05.2012 - 08.2012
- Completed and maintained time and attendance forms and inventory lists.
- Acted as ambassador for camp to families by communicating about camper's experience.
- Supervised and coordinated work activities of personnel.
- Helped participants enjoy activities while ensuring adherence to protocol.
- Coordinated outdoor adventures, including hiking, canoeing, and ropes courses, emphasizing team building and personal growth.
- Led nightly devotional services for spiritual growth opportunities for all campers.
- Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.
- Developed events and programs in consideration of needs, abilities and interests of participants.
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
Volunteer
USAG Yongsan Army Base
Seoul, South Korea
- 04.2012
- Organized various activities, games, crafts and outings to keep children entertained.
- Creating an atmosphere of fun that allows for occasional rule-bending within reason.
- Communicated with parents about daily activities and any concerning behaviors.
- Engaged in after-school activities by assisting with sports practice and homework assignments.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Moved furniture, equipment or supplies manually or with hand trucks.
- Emptied wastebaskets to transport trash and waste to proper disposal areas.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
Education
Teaching certification program - High School Special education mild/moderate
Iteach Louisiana
01.2025
BA - Communications
Southern New Hampshire University Online
08.2020
High school diploma -
Guam high school DOD
Aghana Heights, GU06.2011
Skills
- Customer service
- Excellent Written communication
- Excellent Verbal communication
- Productivity in high volume environments
- Computer skills
- Reading skills
- Interpersonal relationship skills
- Problem solving
- Self-motivation
- Following directions
- Working with children
- Teamwork
- Positive attitude
- Fast learner
- Technology skills
- Excellent People skills
- Learning disabilities support
- Sensory processing support
- Recreational activities facilitation
- Positive behavior reinforcement
- Conflict resolution
- Student advocacy
- Personal hygiene assistance
- Teacher assistance
Timeline
Early Childhood Special Education Paraprofessional
Bossier Parish Schools
08.2024 - Current
Substitute Teacher
Bossier Parish Schools
09.2021 - 05.2022
Call Center Agent Ecomm and ECP
AAFES HQ
05.2021 - Current
Substitute Teacher
Livingston Parish School Board
08.2018 - 06.2019
Substitute Teacher and/or Paraprofessional
Kelly Services
08.2017 - 06.2019
Cashier
Kmart
05.2014 - 07.2014
Temp Cashier
Sam's Club
10.2012 - 12.2012
Gifts Department
Bass Pro Shop
09.2012 - 10.2012
Back of the house
Walt Disney World
08.2012 - 09.2012
Camp Counselor
YMCA Camp Flaming Arrow
05.2012 - 08.2012
Volunteer
USAG Yongsan Army Base
- 04.2012
Teaching certification program - High School Special education mild/moderate
Iteach Louisiana
BA - Communications
Southern New Hampshire University Online
High school diploma -
Guam high school DOD
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