Amanda Ebanks

• Currently excelling as a Process Guide in the Pick/Stow/Count department leading a team with no AM for 3 months

• Coached employees on best practices for maintaining high-quality standards throughout all processes.
• Implemented process improvements for increased productivity and cost savings.
• Performed regular audits to ensure compliance with established procedures and guidelines.
• Trained 2 Process Assistants in the Pick/Stow/Count department. Sending one to help open a new building with the knowledge from TPA1

• Displayed exceptional time management abilities while achieving required daily goals.
• Used pallet jack for large quantity movements around warehouse.
• Participated in ongoing training to enhance own job skills and knowledge.
• Becoming an Ambassador to train in the Pick/Stow department, teaching about customer obsession.

• Utilized job-related software to prepare invoices, letters, and memos.
• Provided administrative support such as scheduling appointments and managing calendars.
• Scheduled and confirmed appointments for clients, customers or supervisors.
• Built strong relationships with colleagues and clients through professional and courteous communication