Summary
Overview
Work History
Education
Skills
Timeline
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Gustavo Perez

New Brunswick,NJ

Summary

Detail-oriented with a significant track record of operational efficiency and supporting process management in fast-paced environments. With strong analytical skills and a commitment to continuous improvement, implementing effective solutions. My experience includes collaborating with cross-functional teams to optimize workflows, ensure compliance with safety regulations, and contribute to the achievement of objectives.

Overview

3
3
years of professional experience

Work History

Process Guide

Amazon
Edison, NJ
01.2022 - Current

. Train and develop promising associates to assist with their future growth at Amazon.

. Compile, assess, and use data to determine which associates are struggling and need more assistance to drive productivity.

. Safely and effectively resolve jams outbound, guaranteeing that we are constantly running the department.

. Work hand in hand with JLL and IT to swiftly repair any machines that are having issues, while keeping the team updated.

. Track quality metrics such as DPMO and Slam Kickouts to identify driving factors.

. Support leadership by maintaining work sort for all associates in process on a maximum of 24 AFE walls.

Education

BBA - Management

Middlesex College
Edison, NJ
12-2026

BBA - Business Administration

Cooperative University
Bogota, Colombia
11-2013

Skills

  • Customer service skills
  • Bilingual (English – Spanish)
  • Problem-solving abilities
  • Flexibility and adaptability
  • Communication skills
  • Microsoft Office Suite: Excel, Outlook, PowerPoint, and Word
  • Function Rollup - proficient with tracking associates’ time off task, and coding team members in indirect roles

Timeline

Process Guide

Amazon
01.2022 - Current

BBA - Management

Middlesex College

BBA - Business Administration

Cooperative University
Gustavo Perez