Amanda Edge
Summary
Proven to excel in high-pressure environments, I leveraged strong multitasking and customer service skills and I have exceed management's performance expectations. Adept at fostering team collaboration and enhancing customer experiences, my adaptability and efficient cash handling abilities have consistently driven positive outcomes and increased loyalty among clients.
Overview
3
3
years of professional experience
Work History
Waitress
I Heart Tacos
02.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Greeted new customers, discussed specials, and took drink orders.
- Consistently exceeded management''s performance expectations while adhering to company policies and procedures.
Secretary's Assistant
Law Office Of Joseph L Marchant, LLC Attorney
04.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
Retail Sales Associate
Holt's Bakery
03.2021 - 11.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
- Wrapped, boxed and weighed bakery department products.
Education
Associate Degree - Accounting
Oconee Fall Line Technical College
Dublin, GA05.2025
High School Diploma -
Abeka Academy
Pensacola, FL06.2023
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Payment Processing
- Accurate money handling
- Sales Techniques
- Point of sale operation
- Team Player
- Adaptable and Flexible
Timeline
Waitress
I Heart Tacos
02.2023 - Current
Secretary's Assistant
Law Office Of Joseph L Marchant, LLC Attorney
04.2022 - Current
Retail Sales Associate
Holt's Bakery
03.2021 - 11.2021
Associate Degree - Accounting
Oconee Fall Line Technical College
High School Diploma -
Abeka Academy