Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Elizabeth Fishel

Navarre,Florida

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

18
18
years of professional experience

Work History

Dispatcher

Roto-Rooter of Pensacola
03.2023 - Current
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with technicians to coordinate timely service to customers.
  • Directed dispatching, routing, and tracking of 15 fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.

Project Advocate

Meraki Installers
12.2020 - 03.2023
  • Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
  • Delivered friendly service and offered expert support in every interaction.
  • Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
  • Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.

General Manager

New World Inn
10.2017 - 06.2020
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

Assistant General Manager

Holiday Inn Express Hotel
01.2007 - 09.2017
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Resolved problems promptly to elevate customer approval.

Education

No Degree - Nursing

KCTCS Henderson
Henderson, NY
01-2013

High School Diploma -

Reitz Memorial HS
Evansville IN
01-2002

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening
  • Attention to detail
  • Dispatch software
  • Schedule management
  • Dispatching field personnel
  • Database maintenance
  • Conflict resolution
  • Multitasking and organization
  • Verbal and written communication

Timeline

Dispatcher

Roto-Rooter of Pensacola
03.2023 - Current

Project Advocate

Meraki Installers
12.2020 - 03.2023

General Manager

New World Inn
10.2017 - 06.2020

Assistant General Manager

Holiday Inn Express Hotel
01.2007 - 09.2017

No Degree - Nursing

KCTCS Henderson

High School Diploma -

Reitz Memorial HS

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