Amanda Ellis
Cozy’s Cafe and Pub
Cincinnati,OH
14
years of professional experience
Dynamic event coordinator with a proven track record at Cozy’s Cafe and Pub, excelling in guest relations and staff training. Expert in event planning and food and beverage menu development, I consistently enhance guest satisfaction and operational efficiency, ensuring seamless service and memorable experiences.
Work History
AGM/ Event Coordinator
10 Years 7 Months- Managed daily restaurant operations, ensuring smooth service and consistent guest satisfaction.
- Coordinated staff schedules, coverage, and task assignments to maintain efficient floor operations.
- Trained new team members on service standards, POS procedures, and café policies.
- Monitored inventory levels and reordered supplies to support uninterrupted food and beverage service.
- Oversaw cash handling, reconciled daily sales, and maintained accurate end-of-shift reports.
- Enforced health, safety, and sanitation standards throughout front-of-house and back-of-house areas.
- Coordinated all private bookings in our event venue. Daily correspondence, staffing, and inventory
- Worked closely with Chefs on menu building and special wine tasting dinners
- Knowledge of running a business social media account
Banquet Manager
10 Months- Coordinated banquet setup, service, and breakdown to align with Marriott event standards.
- Supervised banquet staff scheduling, assignments, and service execution for smooth event delivery.
- Partnered with culinary and sales teams to confirm banquet details and guest expectations.
- Monitored food presentation, service timing, and room readiness throughout event operations.
General Manager
2 Years 3 Months- Implemented cost controls across labor, purchasing, and operational processes to protect profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Weekly purchases and inventory for Wine on hand
- All hiring and on boarding of both front and back of house staff
- Monthly Wine Club
Education
High School Diploma
Skills
Event planning and coordination
Guest relations
Problem-solving and conflict resolution
Staff training
POS systems
reservation systems
Attention to detail
Food and beverage menu planning
Timeline
AGM/ Event Coordinator
Cozy’s Cafe and Pub
03.2016 - CurrentRead More
Banquet Manager
Marriot Hotel
05.2015 - 03.2016Read More
General Manager
Bella Vino
01.2013 - 04.2015Read More
Winton Woods
High School Diploma
Read More