Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Ellsworth

Somersworth

Summary

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

14
14
years of professional experience

Work History

Assistant Manager/Courtesy Booth Clerk

Market Basket
01.2025 - Current
  • Led team initiatives to enhance operational efficiency and improve service delivery standards.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer, ensuring balanced accounts at end of shifts.
  • Assisted customers with product inquiries, enhancing overall shopping experience.
  • Conducted inventory checks to ensure stock availability and minimize shortages.
  • Greeted customers entering store and responded promptly to customer needs.

Quality Assurance Analyst

CCS Companies
07.2011 - Current
  • Conducted software testing to identify defects and ensure quality standards.
  • Collaborated with development teams to understand project requirements and objectives.
  • Assisted in creating detailed test plans and test cases for new features.
  • Documented and reported issues using issue tracking systems for timely resolution.
  • Mentored and coached team members on QA topics and strategies.
  • Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
  • Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.

Education

High School Diploma -

Somersworth High School
Somersworth, NH

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management
  • Customer relations
  • Staff supervision
  • Task delegation
  • Policy enforcement
  • Data entry

Timeline

Assistant Manager/Courtesy Booth Clerk

Market Basket
01.2025 - Current

Quality Assurance Analyst

CCS Companies
07.2011 - Current

High School Diploma -

Somersworth High School

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