Erin Marie Estrada Thompson
Houston,TX
Summary
A dedicated team player with excellent customer service, communication skills, highly focused and reliable individual with a strong attention to detail and flexible scheduling availability to include most evenings.
Overview
15
15
years of professional experience
Work History
Cashier/Courtesy Booth Clerk
Kroger
Houston, TX
06.2020 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Assisted customers with all Courtesy Booth Transactions which included, Registration Tags, Paying of Bills, Generating Money Orders, Cashing both Payroll and Personal Checks
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted other departments (Bakery, Dairy and Floral) with business needs.
Sales Associate - Seasonal
Victoria's Secret & PINK
Houston, TX
11.2021 - 01.2022
- Prepared merchandise for sales floor by pricing or tagging.
- Processed product returns and assisted customers with other selections.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Pet Sitter
01.2017 - Current
- Provide pet sitting services including dog feeding and yard care.
- Exercised animals regularly with walks and rigorous play activities
Child Caregiver
Church Members
Houston, TX
01.2016 - Current
- Watched different aged children for several families after school, weekends and during school vacations.
- Would sometimes prepare breakfast and lunch
- Assisted with homework when needed
Education
Bachelor of Science - Kinesiology
Texas Southern University
Houston, TX06.2024
High School Diploma -
Klein Forest High School
Houston, TX06.2021
Skills
- Great Customer Service Skills
- Supporting sales staff
- Sales rack replenishment
- Sales and service-orientation
Volunteer Experience
- Helping with tending to yards
- Big Brother/Big Sisters
- Feeding the Homeless
- Food Bank
Timeline
Sales Associate - Seasonal
Victoria's Secret & PINK
11.2021 - 01.2022
Cashier/Courtesy Booth Clerk
Kroger
06.2020 - Current
Pet Sitter
01.2017 - Current
Child Caregiver
Church Members
01.2016 - Current
Bachelor of Science - Kinesiology
Texas Southern University
High School Diploma -
Klein Forest High School