Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Amanda E. Lopez

Pennsauken,NJ

Summary

Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.

Overview

11
11
years of professional experience

Work History

Warehouse Associate

Williams Trading Co
08.2019 - 09.2024
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Helped train new employees in safe practices and warehouse procedures.

Customer Service Representative

Charlotte Russe
04.2013 - 06.2019
  • Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
  • Developed feedback system for customers to share their service experience, leading to actionable improvements.
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Cross-trained and backed up other customer service managers.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.

Education

Journalism

Camden County College
Camden, NJ
05.2015

Business

Pennsauken High School
Pennsauken, NJ
06.2013

Skills

  • Bilingual - Spanish
  • Proficient in Microsoft Office
  • Customer Service
  • Communication
  • Packaging and labeling
  • Team collaboration
  • Order picking
  • Data entry
  • Equipment operation

Languages

Spanish
Native or Bilingual

Timeline

Warehouse Associate

Williams Trading Co
08.2019 - 09.2024

Customer Service Representative

Charlotte Russe
04.2013 - 06.2019

Journalism

Camden County College

Business

Pennsauken High School

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Amanda E. Lopez