Vanessa Caudillo

• Prepared orders by processing order requests packed boxes and prepare boxes for shipments.

• Used RF scanner to accurately pick items for pack while maintaining a daily rate under challenging situations.

• Used PIT equipment to properly stow items into correct bins while maintaining a daily rate.

• Checked inventory to ensure products were at the specific locations for accuracy and reduce errors within the warehouse.

2024

• Conduct interviews with applicants to gather information about their financial situation, household composition and other relevant. factors to determine eligibility for assistance programs while maneuvering 2 programs on 2 monitors.

• Stay up to date with changes in program policies, procedures and regulations to ensure accurate and consistent application eligibility Adhere to state and federal guidelines, regulations and reporting requirements governing determinations as well as attaining daily and monthly goals.

• Provided information to brokers by verifying carrier location and any information pertaining to load by load basis.

• Verified all required invoicing paperwork such as bill of lading and receipts have been received and logged into Microsoft Excel.

• Tracked load payments from brokers and or factoring company to ensure proper accounts receivables were maintained.

• Reported changes to FMCSA and other state entities ensuring proper carrier authority status.

• Prepared orders by processing requests, pulled material from warehouse floors, packed boxes and prepared orders for shipment. Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins. Checked inventory and selected products from specific locations based upon availability. Verified product quantity and quality to determine accuracy of orders and reduce errors.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.