Professional Summary
Overview
Work History
Education
Skills
Timeline

Amanda English

Amedisys
Tazewell,TN
22
years of professional experience

Dynamic Registered Nurse with extensive experience at Amedisys, excelling in clinical assessment and patient communication. Proven track record in enhancing patient outcomes through effective care coordination and mentoring. Skilled in developing personalized treatment strategies, fostering adherence to protocols, and streamlining clinical processes for improved efficiency.

Work History

Telephone Triage Registered Nurse

7 Years 5 Months
Amedisys | 04.2019 - Current
  • Conducted thorough assessments to triage patient needs effectively.
  • Provided timely and accurate nursing advice to patients over the phone.
  • Utilized electronic health records to document patient interactions and track care plans.
  • Collaborated with interdisciplinary teams to ensure continuity of care for patients.
  • Educated patients on healthcare resources and self-management strategies.
  • Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
  • Increased efficiency in triage call handling through effective communication and active listening skills.

Registered Nurse Clinical Manager

11 Years 5 Months
Amedisys | 04.2015 - 2019
  • Led interdisciplinary team in developing patient care plans and ensuring compliance with healthcare regulations.
  • Streamlined clinical processes, enhancing patient outcomes through evidence-based practices and policy implementation.
  • Mentored nursing staff, fostering professional development and improving overall team performance.
  • Conducted regular audits of clinical documentation, ensuring accuracy and adherence to best practices.

Registered Nurse Case Manager

16 Years 2 Months
Amedisys | 07.2010 - 2015
  • Coordinated patient care plans to ensure comprehensive support and efficient resource utilization.
  • Assessed patient needs to develop personalized treatment strategies, enhancing overall care quality.
  • Collaborated with multidisciplinary teams to optimize communication and streamline care delivery processes.
  • Educated patients and families on disease management, fostering adherence to treatment protocols.

Registered Nurse

21 Years 11 Months
Amedisys | 10.2004 - 2010
  • Administered medications and treatments according to established protocols.
  • Monitored patient vital signs, documenting changes for clinical review.
  • Collaborated with interdisciplinary teams to develop and implement care plans.
  • Educated patients and families on health management and wellness strategies.
  • Evaluated patient progress, adjusting care plans as necessary for optimal outcomes.
  • Mentored new nursing staff, enhancing onboarding experience and training efficiency.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
  • Educated family members and caregivers on patient care instructions.

Education

Associate of Science - Nursing

Walters State Community College | Morristown, TN | 05.2003

Skills

Patient communication
Clinical assessment
Symptom assessment
Patient instruction
Lab results reporting
Patient rapport building
Time management

Timeline

Telephone Triage Registered Nurse

Amedisys
04.2019 - CurrentRead More

Registered Nurse Clinical Manager

Amedisys
04.2015 - 2019Read More

Registered Nurse Case Manager

Amedisys
07.2010 - 2015Read More

Registered Nurse

Amedisys
10.2004 - 2010Read More

Walters State Community College

Associate of Science from Nursing
Read More
Amanda English