Amanda Estep
Darien,IL
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Delivering vital clerical support to internal teams and customers. Demonstrated abilities in analytical problem solving and talent for boosting operational efficiency.
Overview
6
6
years of professional experience
Work History
Office Leader
Fusion Transport
Romeoville, IL
08.2023 - Current
- Worked with Warehouse Mangement Systems such as Synapse
- Greeting and interacting with incoming drivers.
- Scanning and filing paperwork
- Preforming data entry with accuracy
- Implemented process improvements to enhance efficiency across transportation workflows.
- Collaborated with IT professionals to upgrade technology infrastructure, boosting overall office productivity.
- Maintained high levels of customer satisfaction by addressing inquiries promptly and professionally.
- Mentored team members on best practices and operational standards.
- Developed training programs for new hires, promoting knowledge retention and skill acquisition.
Warehouse Associate
Kehe Distributors
Romeoville, IL
09.2023 - 08.2024
- Ensure orders are palletized by route and stop number in a timely manner.
- Prioritized that pallets are orderly and properly built prior to being loaded.
- Maintains a clean work environment to prevent hazards in the workplace.
- Pick product in a timely manner.
- Condense product in stock to maximize efficiency.
Inbound Team Lead
Molex LLC
Bolingbrook, IL
10.2020 - 08.2023
- Delegated daily tasks to team members to optimize group productivity.
- Fostered positive employee relationships through communication, training and development coaching.
- Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
- Offered training and support to keep team members motivated and working toward objectives.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Promoted to leadership position in recognition of strong worth ethic and provided exceptional customer service.
- Operated forklifts and powerjacks to transport material.
- Examined shipment contents and compare with manifests, invoice or orders to verify accuracy.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Education
High school or equivalent - General education
Romeoville Highschool
Romeoville, IL05.2019
Skills
- Customer service
- Computer skills
- Multitasking and Prioritization
- Teamwork and Collaboration
- Quality Assurance Controls
- Employee Coaching
- Material Handling
- Multitasking
- Telephone and email etiquette
- Documentation and recordkeeping
- Organizational skills
- Employee supervision
- Attention to detail
Timeline
Warehouse Associate
Kehe Distributors
09.2023 - 08.2024
Office Leader
Fusion Transport
08.2023 - Current
Inbound Team Lead
Molex LLC
10.2020 - 08.2023
High school or equivalent - General education
Romeoville Highschool