Amanda Estrada
Northridge,CA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. I work well within team settings.
Reliable worker with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
3
3
years of professional experience
2017
2017
years of post-secondary education
Work History
Cashier/Cash Office Service Associate
Marshalls
North Hills, California
05.2025 - 01.2026
- Processed customer transactions accurately and efficiently at the register.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Handled cash, credit, and returns while adhering to store policies.
- Counting, verifying, and reconciling cash from registers, self-checkouts, and other sales points at opening and closing.
- Balanced daily cash deposits and bank vault inventory.
- Maintaining the security of the cash office, safe, and cash transport procedures.
- Recording money tills of the night before and resetting the drawers to the correct opening amount before store opens.
- Assisted customers with product inquiries and provided excellent service.
- Maintained clean and organized checkout areas to enhance customer experience.
- Collaborated with team members to restock merchandise on the sales floor.
- Acquired knowledge of different departmental roles to maintain store functionality.
- Assembled 8 safety bags to ensure preparedness for the following day.
- Printing various reports and building the daily business folder.
Warehouse Associate
Marshalls
North Hills, California
05.2025 - 06.2025
- Unloaded shipments from truck onto conveyor belts, unpacked, sorted, and tagged items with prices and safety tags to ensure efficient inventory management.
- Sorted incoming shipments and organized products on shelves for easy access.
- Hung items on racks for display on sales floor to enhance product visibility.
- Transported tools and supplies to conveyor belts and returned them to proper storage areas to maintain operational readiness.
- Maintained cleanliness and safety standards in all areas of the warehouse.
- Cultivated positive working relationships with internal staff while delivering superior customer service to enhance team collaboration.
Bakery Clerk
Vallarta Supermarket
Canyon Country, California
10.2022 - 05.2024
- Guided customers in selecting baked goods, enhancing their shopping experience with detailed product information.
- Operated cash register to process customer orders accurately and efficiently.
- Packaged baked goods for sale, ensuring appealing presentation that attracted customer purchases.
- Decorated cakes according to customer requests while maintaining quality control standards.
- Maintained cleanliness and organization of bakery displays and work areas.
- Monitored inventory levels, maintaining optimal freshness and availability of bakery products for customers.
- Verified expiration dates on bakery products to ensure quality for customers. on food items to ensure freshness for customers. on all food items to ensure freshness of products sold.
- Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
- Operated bakery equipment efficiently while adhering to safety protocols.
- Adhered to safety standards when handling hot ovens or sharp knives used in the preparation of baked goods.
Education
San Fernando Valley Youth Build
Arleta , CASkills
- Cash handling and management
- Customer service
- Transaction processing
- Team collaboration
- Inventory management
- Product knowledge
- Attention to detail
- Organizational skills
- Cash drawer balancing
- Exchanges processing
- Written and verbal communication
- Professionalism and courtesy
- Empathy and patience
- Work ethic and integrity
- Basic math
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
- Food Prep, Dishwasher and Cleaning Volunteer for San Fernando Valley Rescue Mission as needed.
- Enthusiastic mother to 4 children
- Dedicated Reader
- Avid Runner
References
References available upon request.
Timeline
Cashier/Cash Office Service Associate
Marshalls
05.2025 - 01.2026
Warehouse Associate
Marshalls
05.2025 - 06.2025
Bakery Clerk
Vallarta Supermarket
10.2022 - 05.2024
San Fernando Valley Youth Build