Amanda Eubanks
Thomasville,GA
Summary
Detail-oriented professional with strong communication and organizational skills. Proven ability to coordinate complex scheduling and streamline processes, ensuring efficiency in fast-paced environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Financial Clearance
Archbold Memorial Hospital
THOMASVILLE,GA
06.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Financial Care Counselor III
Archbold Memorial Hospital
THOMASVILLE, GA
06.2023 - Current
- Assessed patient financial situations to determine eligibility for assistance programs.
- Educated patients on financial options, insurance plans, and payment arrangements.
- Built strong relationships with clients, fostering trust and confidence in the counseling process.
- Interviewed clients by telephone or in-person to gather financial information.
- Received and submitted customer payments to further reduce open account balances.
Preadmission Scheduler
Archbold Memorial Hospital
Thomasville, GA
06.2023 - Current
- Coordinated complex scheduling for medical staff across multiple departments to optimize resource allocation.
- Implemented scheduling software to streamline appointment management and enhance patient flow efficiency.
- Developed and maintained communication protocols between departments to ensure timely updates on staffing changes.
- Analyzed scheduling patterns to identify improvements, reducing patient wait times and enhancing service delivery.
- Developed and maintained scheduling systems to enhance workflow efficiency.
Retail Sales Associate
Target
Tallahassee, FL
04.2018 - 02.2023
- Enhanced customer experience through knowledgeable product recommendations and effective communication.
- Managed inventory levels, ensuring product availability and adherence to merchandising standards.
- Trained new staff on operational procedures and customer service best practices.
- Collaborated with team members to optimize store layout for improved sales performance.
Dental Specialist
US Army
Ft. Carson, CO
11.2011 - 01.2018
- Administered comprehensive dental examinations and developed tailored treatment plans for military personnel.
- Implemented infection control protocols, ensuring compliance with military healthcare standards.
- Assisted doctor with x-rays, sterilization and patient preparation.
- Performed successful dental procedures, including extractions, root canals, and restorations.
- Maintained accurate patient records, enabling efficient communication among dental team members.
- Reduced patient anxiety by explaining each step of their dental procedure in a clear and concise manner.
- Fostered a welcoming environment for all patients, promoting trust in the dental practice''s services.
- Implemented infection control measures according to OSHA guidelines, maintaining a safe work environment for both staff and patients.
- Took x-rays and properly disposed of materials.
Education
Associate of Applied Science - Business Management
Southern Regional Technical College
Thomasville, GA2027
High School Diploma -
Thomasville High School
Thomasville, GA05.2010
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking
- Attention to detail
- Computer skills
- Organization and time management
Certification
ACPAR Certified
Billing Certified
Timeline
Financial Clearance
Archbold Memorial Hospital
06.2023 - Current
Financial Care Counselor III
Archbold Memorial Hospital
06.2023 - Current
Preadmission Scheduler
Archbold Memorial Hospital
06.2023 - Current
Retail Sales Associate
Target
04.2018 - 02.2023
Dental Specialist
US Army
11.2011 - 01.2018
Associate of Applied Science - Business Management
Southern Regional Technical College
High School Diploma -
Thomasville High School