Proven leader in senior care operations, emphasizing compliance, budget management, and staff development. Achieved operational efficiency through effective training and recruitment strategies.
Overview
3
3
years of professional experience
Work History
Business Office Director
Satilla Bluffs Senior Care/Georgia Living Management, Inc.
12.2023 - Current
Oversaw daily operations and staff management to ensure high-quality care delivery.
Developed and implemented operational policies to enhance workflow efficiency.
Coordinated budget planning and resource allocation for facility needs.
Managed compliance with state regulations and quality standards in senior care services.
Led recruitment, training, and performance evaluations of office staff to improve service delivery.
Oversaw financial operations such as accounts receivable, accounts payable and payroll.
Established strong relationships with key stakeholders through clear communication and timely follow-up on requests or concerns.
Oversaw all aspects of human resources, including hiring, onboarding, and employee evaluations.
Set and administered budgets with detailed tracking.
Hired, trained, and motivated well-qualified staff.
Collaborated with executive leadership on long-term goal setting initiatives for continued success.
Education
High School Diploma -
Charlton County High School
Charlton County
06-1998
Associate of Arts - Business Administration
AIU Online
Chicago, IL
07-2017
Skills
Employee training
Team leadership
Operational efficiency management
Transaction management
Timeline
Business Office Director
Satilla Bluffs Senior Care/Georgia Living Management, Inc.
Business Office Director at Discovery Senior Living – The Conservatory at North AustinBusiness Office Director at Discovery Senior Living – The Conservatory at North Austin