Amanda Fekany
Orlando Health
Winter Park,FL
1
Certification
19
years of professional experience
Dynamic administrative supervisor with a proven track record at Orlando Health, excelling in compliance monitoring and efficient workflow management. Skilled in relationship building and cross-functional teamwork, I successfully enhanced patient placement processes, reducing wait times significantly while ensuring high-quality service delivery and adherence to regulatory standards.
Work History
Fill in Administrative Supervisor
6 Years 10 Months- Supervised administrative workflows, ensuring accurate scheduling, documentation, and daily office operations.
- Coordinated staff assignments, coverage, and priorities to support efficient departmental service delivery.
- Monitored compliance with hospital policies, confidentiality requirements, and regulatory procedures.
- Reviewed records, reports, and correspondence for accuracy before distribution to internal teams.
- Handled sensitive information with discretion by maintaining confidentiality in accordance with company guidelines.
- Provided support during periods of high workload by stepping in to assist with various administrative tasks as needed.
- Updated reports, managed accounts, and generated reports for company database.
- Resolved conflicts between team members by addressing concerns and facilitating open communication channels.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Patient Placement Coordinator
8 Years 5 Months- Coordinated patient bed assignments using census data, clinical priorities, and admission criteria.
- Communicated with nursing units, physicians, and transfer teams to facilitate timely patient placement.
- Monitored bed availability and updated placement status in electronic health record systems.
- Prioritized incoming admissions, transfers, and discharges to optimize patient flow.
- Resolved placement conflicts by matching patient acuity with appropriate unit capabilities.
- Collaborated with interdisciplinary teams to support efficient throughput and reduce delays.
- Documented placement decisions accurately to maintain compliance and continuity of care.
- Guided staff on placement procedures, escalation pathways, and bed management protocols.
- Continuously monitored bed availability across multiple units, effectively allocating resources to optimize usage and minimize delays in care delivery.
- Enhanced patient satisfaction by promptly addressing concerns and providing appropriate solutions in a timely manner.
- Served as a resource for clinical staff on matters related to bed management, providing guidance and support in their decision-making process.
- Maintained strict adherence to HIPAA regulations when handling sensitive patient information during all stages of the placement process.
- Worked closely with nursing managers to address staffing issues affecting overall efficiency in bed management processes within the facility.
- Collaborated with interdisciplinary teams during daily huddles, sharing insights on current bed status and potential challenges affecting patient placements.
- Reduced patient wait times with efficient bed management strategies and effective prioritization of patients based on urgency.
- Provided ongoing training for team members on best practices in patient placement coordination, ensuring high-quality service levels were maintained at all times.
Registered Nurse
18 Years 7 Months- Delivered comprehensive patient assessments and documented findings in electronic health records
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Supported smooth transitions of care through accurate handoff communication and discharge preparation
- Initiated nursing interventions for acute symptoms and escalated concerns to appropriate providers
- Maintained infection control, patient safety, and regulatory compliance throughout care delivery
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Managed patients recovering from medical or surgical procedures.
- Evaluated patient histories, complaints, and current symptoms.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Monitored patient reactions after administering medications and IV therapies.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Education
Associate of Science - Nursing
Skills
Deadline oriented
Compliance monitoring
Budget administration
Information management
Relationship building
Cross-functional teamwork
Operations management
Task delegation
Training and coaching
Efficient workflow
Team collaboration
Certification
RNC-MNN
Timeline
Fill in Administrative Supervisor
Orlando Health
01.2020 - CurrentRead More
Patient Placement Coordinator
Orlando Health
06.2018 - CurrentRead More
Registered Nurse
Orlando Health
04.2008 - CurrentRead More
Valencia College
Associate of Science from Nursing
Read More