Overview
Work History
Education
Skills
Timeline
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Amanda Fields

Middletown,OH

Overview

13
13
years of professional experience

Work History

Cook

Chick Fil A
Middletown, OH
12.2025 - Current
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.

Digital Personal Shopper

Walmart
Paintsville , Ky
02.2024 - 08.2025
  • Shopped for customers .

General Manager/ Salary Manager

McDonald’s
Paintsville, KY
03.2015 - 04.2023
  • Trained employees on duties, policies and procedures.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Created schedules and monitored payroll to remain within budget.
  • Supervised employees through planning, assignments and direction.
  • Recruited, trained and empowered employees to achieve key performance indicators.
  • Tracked monthly sales to generate reports for business development planning.
  • Administered employee discipline through verbal and written warnings.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Guided management and supervisory staff to promote smooth operations.
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Led employee evaluations with constructive feedback to boost performance.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Designed sales and service strategies to improve revenue and retention.
  • Developed service and sales strategies to improve retention and revenue.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Delegated work to staff, setting priorities and goals.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

CNA

Good Shepherd Rehabilitation Health Care Center
Phelps, KY
04.2013 - 12.2014
  • Answered signal lights, bells or intercom systems to determine resident needs.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Used mobility devices to transport patients.
  • Helped residents walk with or without self-help devices.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Distributed drinking water and nourishment to residents.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Assisted residents in preparing for activities and social programs.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.

Education

High School Diploma -

Prestonsburg High School
Prestonsburg, KY
05.2002

Some College (No Degree) - Business Administration And Management

Big Sandy Community And Technical College
Prestonsburg, KY

Skills

  • Sales Team Development
  • Supervision and Training
  • Cross-Functional Team Management
  • Performance Improvements
  • Management Team Building
  • Administrative Management
  • Operations Oversight
  • Quality Assurance
  • Recruitment and Hiring
  • Sales Tracking
  • Goal Setting
  • Budget Control
  • Business Leadership
  • Staff Development
  • Decision Making
  • Records Organization and Management
  • Team Leadership
  • Performance Evaluation and Monitoring
  • Performance Assessment
  • Customer Service Management
  • Assignment Delegation
  • Hiring and Onboarding
  • Staff Scheduling

Timeline

Cook

Chick Fil A
12.2025 - Current

Digital Personal Shopper

Walmart
02.2024 - 08.2025

General Manager/ Salary Manager

McDonald’s
03.2015 - 04.2023

CNA

Good Shepherd Rehabilitation Health Care Center
04.2013 - 12.2014

Some College (No Degree) - Business Administration And Management

Big Sandy Community And Technical College

High School Diploma -

Prestonsburg High School
Amanda Fields