Amanda Fletcher
Dunbar,WV
Summary
Outgoing when greeting and communicating with others to maintain positive atmosphere.Strong attention to detail along with terrific telephone and email etiquette.Also very highly-motivated employee with desire to take on new challenges. Have strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Very devoted to giving every customer a positive and memorable experience.
Overview
22
22
years of professional experience
Work History
Crew Member
Wendys Restaurant
07.2024 - Current
- Became familiar with products to answer questions and make suggestions.
- Stocked shelves to organize aisles in assigned department.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru and other areas.
Housekeeping Aide
CAMC Memorial Hospital
04.2024 - 07.2024
- Reported maintenance issues to the supervisor immediately.
- Cleaned and sanitized bathrooms, including toilets, sinks and showers and bathtubs.
- Cleaned windowsills, window treatments, mirrors and other glass surfaces.
- Followed specific cleaning instructions provided by supervisors.
Front Desk/Housekeeping
Motel 6
03.2011 - 08.2017
- Promoted loyalty programs to encourage repeat business from customers.
- Greeted guests upon arrival and checked them in to their rooms.
- Resolved customer complaints in a timely manner while maintaining a friendly attitude towards guests.
- Performed cashier duties such as taking payments, balancing accounts, handling refunds and resolving any discrepancies that arose.
Research Surveyor
Chilton Research Services
06.2003 - 10.2010
- Reviewed existing literature related to the subject matter of the research surveys.
- Developed survey questionnaires and administered them to target audiences.
- Assessed potential risks associated with conducting surveys in remote areas.
Education
Bachelor of Science - Counseling Psychology
Grand Canyon University Online Classes
Phoenix, AZ09-2026
GED -
Garnet Career Center
Charleston, WV08-2006
Skills
- Housekeeping
- Customer Service
- Chemical Handling
- Customer service-focused
- Exceptional time management
- Teamwork
- Customer-Oriented
- Excellent oral and written communication
- Exceptional communicator
- File Management
- Listening Skills
- Problem-solving skills
Timeline
Crew Member
Wendys Restaurant
07.2024 - Current
Housekeeping Aide
CAMC Memorial Hospital
04.2024 - 07.2024
Front Desk/Housekeeping
Motel 6
03.2011 - 08.2017
Research Surveyor
Chilton Research Services
06.2003 - 10.2010
Bachelor of Science - Counseling Psychology
Grand Canyon University Online Classes
GED -
Garnet Career Center
Similar Profiles
Terrell MabeneTerrell Mabene
Cook at Wendys RestaurantCook at Wendys Restaurant
DAVID WILLIAMSDAVID WILLIAMS
Crew Member at Wendys RestaurantCrew Member at Wendys Restaurant
Vanessa Abigail Orellana DuranVanessa Abigail Orellana Duran
Manager at Wendys RestaurantManager at Wendys Restaurant
Steven BlackSteven Black
Crew Member at Wendys RestaurantCrew Member at Wendys Restaurant
Eliezer EscaleraEliezer Escalera
Line Cook at Barkadas RestaurantLine Cook at Barkadas Restaurant