Amanda Flores
Manitowoc,WI
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Order Picker
Eileen's Candy Inc.
02.2017 - 10.2018
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Attention to detail and problem solving.
Floor Associate
Younkers Department Store
09.2015 - 12.2017
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
- Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
- Answered questions about store policies and addressed customer concerns.
- Demonstrated strong problem-solving skills by addressing customer inquiries or concerns quickly and effectively.
Line Assembler
Wisconsin Plastics
07.2015 - 10.2015
- Collaborated with team members to meet production deadlines and maintain a consistent workflow.
- Ensured product quality through thorough inspection of assembled items before moving them to the next stage in the process.
- Increased productivity by quickly identifying issues in the assembly process and making necessary adjustments or repairs.
- Met daily quotas consistently by always working hard and efficiently with little downtime.
- Demonstrated adaptability by learning new techniques or working with different materials when required for various product lines or special projects.
- Supported continuous improvement initiatives by participating in cross-functional teams focused on enhancing overall production processes.
Education
GED -
East High School
Green Bay, WI06.2011
Skills
- Customer service standards
- Customer service orientation
- Attentive Customer Service
- Quality Control
- Attention to detail
- Decision making
- Problem-Solving
- Process efficiency
- Data Entry and Documentation
Timeline
Order Picker
Eileen's Candy Inc.
02.2017 - 10.2018
Floor Associate
Younkers Department Store
09.2015 - 12.2017
Line Assembler
Wisconsin Plastics
07.2015 - 10.2015
GED -
East High School