Amanda Foust

• Manage incoming calls, providing prompt and accurate information to clients about products and services.
• Deliver outstanding customer service by leveraging extensive knowledge of products and services and creating welcoming, positive experiences and maintaining a professional demeanor during high-pressure situations
• Maintain clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
• Increase efficiency and performance by monitoring team member productivity and providing feedback.
• Identify and resolved discrepancies and errors in customer accounts.
• Train new personnel regarding company operations, policies and services.
• Assist clients with navigating online platforms and tools, enhancing their overall experience with the company's resources.
• Consistently meet or exceed performance metrics while juggling multiple tasks effectively under tight deadlines.

• Secured funding for youth scholarships and livestock show prizes including trophies and buckles.
• Designed event structure by organizing breed categories and coordinating setup logistics.
• Vetted judges for sheep and goat shows to ensure quality evaluation.
• Managed concurrent projects while meeting tight deadlines within strict budget constraints.
• Supervised stall, pen, and show ring setups at Williamson County Expo Center in Taylor, TX.
• Maximized sponsor exposure through comprehensive advertising strategies online and during events.
• Swiftly addressed conflicts involving staff, volunteers, and exhibitors to maintain harmony.
• Negotiated favorable contracts with various food and livestock show supply vendors to enhance exhibitor convenience and ensure low prices.
• Designed and executed Sheep Skillathon and Livestock Judging Contests, achieving high participation rates.
• Organized exhibitor appreciation dinners to recognize contributions of participants.
• Worked alongside Texas Major Livestock Superintendents to optimize scheduling each year.
• Developed logos, picture backdrops, and promotional materials for various events.

• Ensured accurate recordkeeping for each surgery by diligently documenting procedure details, medication administration, and patient progress.
• Contributed to successful surgeries through expert handling of anesthesia delivery systems and monitoring patients during procedures.
• Supported animal welfare initiatives within the clinic by advocating for pain management techniques that prioritized patient comfort during recovery periods.
• Prepared and maintained surgical instruments and equipment with meticulous attention to detail, ensuring all tools were in proper working condition before use.

• Demonstrated strong leadership skills by overseeing daily clinic operations while delegating tasks appropriately to ensure smooth functioning of the large, small and exotic animal practice.
• Performed skilled nursing care tasks such as wound dressings changes, IV catheter placements and blood draws under veterinarian supervision.
• Assisted veterinarians with surgical procedures, ensuring accurate preparation of instruments, medication administration, and post-operative care.
• Contributed to clinic growth by participating in community events and promoting veterinary services through educational outreach initiatives.
• Managed the on site rabies quarantine boarding facility and coordinated with the animal shelter next door to schedule shelter spays, neuters and heartworm treatments.

Performed veterinary technician responsibilities, including blood draws, injections, restraint, lab work, RADs, surgery monitoring, dental cleanings, etc.