Amanda Freitas
Surprise,AZ
Summary
Military Veteran with TOP SECRET/SCI Level 5 clearance and extensive experience in the United States Air Force. Demonstrated ability to lead teams of 5-10 in high-pressure environments, achieving measurable results. Expertise in Administrative Organization through successful management of domestic operations. Proven track record in risk management, safeguarding assets valued over $20M while consistently meeting senior leadership expectations.
Overview
11
11
years of professional experience
Work History
Unit Program Coordinator/Executive Assistant
U.S. Air Force Department of Defense
Luke AFB, AZ
12.2024 - Current
- Offered full administrative support, encompassing calendar scheduling, worldwide travel arrangements, expense reporting, and internal communication flow.
- Orchestrated intricate international travel for vital business functions such as client meetings, sales conferences, global leadership summits, and board engagements.
- Exercised utmost discretion and professionalism when dealing with confidential and critical information.
- Executed project management processes and tools to achieve program objectives efficiently.
- Assisted commander with administrative support tasks, including document quality checks and agenda management.
- Served as primary liaison for military and civilian personnel issues, managing data in MilPDS and ATAAPS.
- Conducted monthly reviews of Special Duty Assignment Pay and submitted AF2096 forms for processing.
- Performed clerical duties, including preparation of evaluation packages and supervision of CMS cases.
- Developed operational materials such as SOPs, reports, and memos to standardize procedures.
- Managed employee work schedules while providing staff guidance on policy updates and procedural changes.
Unit Program Coordinator/Executive Assistant
U.S. Air Force Department of Defense
Lackland AFB, TX
04.2021 - 06.2023
- Managed all aspects of executive support, from calendar and global travel to expense reports and internal communications.
- Directed extensive international travel planning and logistics for key events like customer engagements, sales kickoffs, global field leadership meetings, and board interactions.
- Ensured the highest level of discretion and professionalism in handling sensitive information.
- Developed and implemented comprehensive Standing Operating Procedures to enhance operational efficiency.
- Achieved 90% accuracy in maintaining military personnel files, ensuring compliance with regulations.
- Trained colleagues on best practices as selected by leadership, fostering a culture of excellence.
- Managed Commanding Chief’s agenda, coordinating meetings, Commander's Calls, and leadership sessions.
- Served as the organizational liaison for military and civilian personnel issues, updating member data in MilPDS.
- Performed clerical tasks including preparation of evaluation packages and retention of squadron rosters.
- Executed monthly LeaveWeb audits, ensuring accurate tracking of leave requests and entitlements.
- Created reports, spreadsheets, and graphs to support administrative functions and decision-making.
Medical Laboratory Technician, GS-065-5
Department of Veterans Affairs
San Antonio, USA
01.2020 - 01.2021
- Collaborated with supervisor to develop assignments, ensuring deadlines and priorities were met.
- Balanced workload among employees according to established workflows and job specializations.
- Monitored team progress and made adjustments to daily tasks based on priorities.
- Utilized needs assessments and service agreements to create programs aligning with telehealth strategic plans.
- Provided on-the-job and standardized competency-based training for new employees.
- Collected blood specimens, adhering to hospital guidelines, while maintaining excellent customer service.
- Performed laboratory duties including requisition processing, report generation, and supply restocking.
- Conducted patient laboratory testing, ensuring compliance with quality control standards.
SERVICES APPRENTICE, 3M0X1, E-3
Department of the Air Force
Mountain Home, USA
11.2014 - 06.2016
- Monitored gym environment for safety, maintaining cleanliness and appeal.
- Designed customized workout systems for 10-20 individuals and coordinated daily classes.
- Greeted over 100 visitors daily, provided assistance, and answered inquiries to enhance retention.
- Managed risks across multiple lines, protecting assets and equipment valued over $20M.
- Supervised swimmers, enforcing facility policies to ensure safety at swimming facilities.
- Conducted daily safety checks on swimming areas and equipment for optimal condition.
- Delivered exceptional guest service, addressing needs and managing events while handling communications and complaints.
- Executed opening and closing procedures in accordance with guidelines while performing clerical duties as needed.
Education
Bachelor of Science - Biological Sciences Pre-Vet
Arizona State University
Tempe, AZ05-2027
Bachelor of Science - Health Scienes
West Texas A&M University
Canyon, TX05-2023
Skills
- Scheduling and time management
- Meeting facilitation
- Team building and interpersonal skills
- Quality assurance and attention to detail
- Effective communication and self-motivation
- Written communication
Accomplishments
2nd Quarter Squadron and Group Awards for best performance (2021)
3rd Quarter Squadron Award for best performance (2022)
Outstanding Performance from the Inspector General (2022)
4th Quarter Squadron, Group, and Wing Awards for best performance (2023)
2021 Civilian Category I of the year (2022)
Graduated with Cum Laude Honors (2023)
1st Quarter Squadron Award for best performance (2025)
References
References available upon request.
Timeline
Unit Program Coordinator/Executive Assistant
U.S. Air Force Department of Defense
12.2024 - Current
Unit Program Coordinator/Executive Assistant
U.S. Air Force Department of Defense
04.2021 - 06.2023
Medical Laboratory Technician, GS-065-5
Department of Veterans Affairs
01.2020 - 01.2021
SERVICES APPRENTICE, 3M0X1, E-3
Department of the Air Force
11.2014 - 06.2016
Bachelor of Science - Biological Sciences Pre-Vet
Arizona State University
Bachelor of Science - Health Scienes
West Texas A&M University
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