Amanda Friga
Christiana,Tennessee
Summary
Multi-faceted professional with extensive experience in customer service, animal care, and leadership, dedicated to delivering exceptional results. Proven ability to enhance team performance and foster positive client relationships while ensuring high standards of care and service. Eager to contribute a strong work ethic to any environment.
Overview
4
4
years of professional experience
Work History
Manager
Camp Bow Wow
08.2025 - Current
- Perform employee evaluations for 25 employees and write ups
- Implemented marketing strategies to increase brand awareness and drive sales.
- Provide leadership and direction to all employees
- Monitored operational costs and implemented strategies to maximize revenue.
- Managed inventory levels and procurement to ensure proper stock availability.
Assistant Manager
Camp Bow Wow
01.2025 - 08.2025
- Design daily employee schedules and communicate verbally and on paper within Homebase
- Maintained business costs by maximizing revenue and keeping labor costs down
- Maintain $120 in the drawer at end of the night and balance any extra cash payments through Transafe
- Report/solve any problems that occur during the day to keep customer satisfaction at 98%
- Assisted in managing daily operations, ensuring smooth workflow and staff performance.
- Trained and onboarded new team members, providing guidance on policies and procedures.
Camp Counselor/ Front Desk Lead
Camp Bow Wow
02.2023 - 01.2025
- Trained in restraining and treating dogs through rough play and altercations
- Executed daily pet care for an average of 75 dogs such as nail trims, baths, feeding, giving medications
- Managed front desk and kept an average of 70 parents a day happy
- Cleaning and sanitizing 90 kennels and 4 yards
- Cleaning dog wounds
Team Captain
Hattie Jane’s Creamery
08.2021 - 12.2022
- Executed counting money, making deposits, and closing drawers
- Managed schedules with other employees
- Tasked with making sure the store was always clean and organized
Education
Bachelor of Science - animal science
Middle Tennessee State University
Murfreesboro, TN08.2025
Skills
- Customer Service
- Restraining animals
- Pet First Aid certified
- Team Leadership
- Teamwork
- Communication
- Time management
Timeline
Manager
Camp Bow Wow
08.2025 - Current
Assistant Manager
Camp Bow Wow
01.2025 - 08.2025
Camp Counselor/ Front Desk Lead
Camp Bow Wow
02.2023 - 01.2025
Team Captain
Hattie Jane’s Creamery
08.2021 - 12.2022
Bachelor of Science - animal science
Middle Tennessee State University