Amanda Gaffney
Bay Village
Summary
Dedicated to enhancing skin health and wellness, with a strong focus on delivering exceptional service in luxury spa settings. Committed to continuous learning and refinement of advanced treatment techniques while fostering lasting client relationships through quality care and education. Extensive experience in building meaningful connections with clients and upholding high standards of professionalism.
I hold a Temporary Ohio Esthetician Work Permit (Active)
Ohio State Board Licensing Examination scheduled for September 11, 2026
Overview
25
25
years of professional experience
Work History
Assistant Manager
Trust Coffee Company
Bay Village
02.2025 - 01.2026
- Supervised daily operations, including shift scheduling and duty assignments.
- Coordinated staff schedules to optimize coverage during peak hours, improving customer service experience.
- Resolved customer service inquiries and complaints promptly, contributing to increased customer satisfaction.
- Maintained cleanliness and organization of the coffee shop environment to promote a welcoming atmosphere.
- Managed daily inventory counts and organized stock for efficient access.
- Ensured compliance with safety regulations and company policies.
Shift Leader
Mojos Coffee and More
Bay Village
04.2017 - 10.2025
Sales Consultant
Kleinhenz Jewelers
Westlake
08.2021 - 08.2023
Career Break to care for family
None
10.2007 - 04.2017
Clinician III
Horizon Human Services
Casa Grande
04.2003 - 10.2007
Case Manager
Arizona Call-A-Teen
Phoenix
07.2001 - 04.2003
Education
Esthetics -
Inner State Beauty School
Lyndhurst, OH06-2026
Masters in Social Work - Social Work
University of Denver
Denver, CO06-2001
Bachelor of Arts - History
Miami University
Oxford, OH06-1997
Skills
- Visual merchandising
- Sales strategies
- Skincare services
- Client consultations
- Scheduling and planning
- Multitasking and organization
- Team leadership
- Team collaboration
- Adaptability and flexibility
- Attention to detail
- Workplace safety practices
- Professional demeanor
- Customer rapport
Timeline
Assistant Manager
Trust Coffee Company
02.2025 - 01.2026
Sales Consultant
Kleinhenz Jewelers
08.2021 - 08.2023
Shift Leader
Mojos Coffee and More
04.2017 - 10.2025
Career Break to care for family
None
10.2007 - 04.2017
Clinician III
Horizon Human Services
04.2003 - 10.2007
Case Manager
Arizona Call-A-Teen
07.2001 - 04.2003
Esthetics -
Inner State Beauty School
Masters in Social Work - Social Work
University of Denver
Bachelor of Arts - History
Miami University