Amanda Galceran
Lakewood,CO
Summary
Multitalented Executive Assistant with over 4 years in top-tier organizational support. Skilled at close work with senior executive team. Robust history offering office management, support staff management, training, supervision and event planning. Excellent research, project support and organizational abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Executive Assistant to Chief Executive Officer
The ONE Group
Denver, CO
06.2021 - Current
- Dedicated and seasoned Executive Assistant with two years of experience providing top-tier support to the Chief Executive Officer.
- Known for exceptional organizational skills, proactive problem-solving, and an unwavering commitment to maintaining confidentiality.
- Proficient in managing complex calendars, coordinating high-level meetings, and optimizing executive productivity.
- Adept at streamlining administrative processes and anticipating needs to ensure seamless operations.
- Excellent communication and interpersonal skills, fostering strong relationships across all levels of the organization.
- Adaptable, resourceful, and always striving to exceed expectations in a fast-paced, dynamic environment.
- Managed complex international travel arrangements for the CEO, including flights, accommodations, and itineraries, ensuring efficiency and detailed communication, contributing to a 20% increase in executive productivity.
- Maintained confidentiality, and exercised discretion in managing sensitive information and high-stakes interactions.
Operations Support Coordinator
The ONE Group
08.2020 - 07.2021
- Coordinate support tasks related to Operations in the organization
- Oversee tasks to completion and provide progress report to Operation's Executive Managers
- Create online modules for employee learning using Publisher and Storyline
- Create online modules for employee training and development using LMS Articulate360
- Opened two new restaurant locations in Los Cabos, MX and Bellevue, WA
- Create materials for and train all FOH employees for new venues.
- Provided technical support for operations staff, including troubleshooting hardware and software issues.
- Contributed to the development of strategies designed to increase operational efficiency.
Reservations & Event Coordinator
The ONE Group
02.2018 - 08.2020
- Manage all event budgets monthly using the Tripleseat platform.
- Monitor all client approvals for event bookings.
- Maintain client relationships to ensure future bookings.
- Work with the Director of Reservations to support daily operations and train new reservation agents.
- Maintain accurate data entry, email communication, and customer service calls.
- Organized vendor contracts, negotiated fees, and ensured compliance with all regulations.
- Responsible for event inquiries for all STK locations.
- Create online modules for employee training and development using LMS Articulate 360.
- Create materials for, and train all FOH employees for, new venues.
Education
Business Marketing -
Front Range Community College
01.2016
Business Marketing -
Metropolitan State University of Denver
05.2014
Skills
- Organization and Time Management
- Discretion and Confidentiality
- Communication and Interpersonal Skills
- Adaptability and Resourcefulness
- Strategic Planning
- Travel Coordination
- Database Management
- Customer Service-Oriented
- Appointment Setting
- Social Media Knowledge
- Business Administration
- Expense Reporting
- Office Administration
- Excel Spreadsheets
Certification
- Certified The Executive Assistants Bootcamp, Smart Events - 2022
References
Available upon request
Timeline
Executive Assistant to Chief Executive Officer
The ONE Group
06.2021 - Current
Operations Support Coordinator
The ONE Group
08.2020 - 07.2021
Reservations & Event Coordinator
The ONE Group
02.2018 - 08.2020
Business Marketing -
Front Range Community College
Business Marketing -
Metropolitan State University of Denver
- Certified The Executive Assistants Bootcamp, Smart Events - 2022
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