Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Amanda Garcia

Miami Beach,FL

Summary

An aspiring student looking for opportunities to improve myself as a professional and human being. Focused and reliable bringing high enthusiasm and extensive knowledge of safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for efficient work. Throughout my academic and professional life, I've shown great motivation, dedication and interaction with colleagues, inquisitiveness, quickness in learning, and always a positive attitude. Hardworking Sommelier skilled in sales, communication and organization. Experienced at building customer base and improving overall wine offerings. Committed to food and beverage safety. Successful at developing strong business reputations built on knowledgeable and professional service. Performance-oriented and driven to continuously increase customer base and revenue.

Overview

11
11
years of professional experience

Work History

Server - Wine Steward

Amara At Paraiso
06.2021 - Current
  • I brought an energetic and lively personality to the work environment, along with attention to detail and concern with quality when interacting with staff and customers
  • Applied communication skills when working with co-workers to accomplish task in a team-oriented fashion to detail and concern for quality, and good communication with difficult clients achieving an understanding and getting them to leave satisfied with the service.
  • Set up wine tastings to bring in business and promote special offerings.
  • Completed physical inventory counts each month.
  • Performed data entry and completed proper paperwork.
  • Monitored conditions of wine cellar, keeping all bottles stored at appropriate temperature
  • Organized routine and special event orders to keep adequate inventory for forecasted needs

Head Server

Stiltsville Fish Bar Sunset Harbor
01.2020 - 06.2021
  • Politely welcomed arriving guests with big smile
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
  • Trained new staff on restaurant operations and policies to strengthen performance.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Managed food resources, memorized orders, and coordinated customer service

Server Shift Leader

V&E Restaurant Group
01.2018 - 01.2020
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.

Server - Hostess

Madero Steakhouse
01.2016 - 01.2018
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Teacher Assistant

Treasure Island Elementary
01.2013 - 01.2014
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Worked with teachers to design lesson plans and coordinate activities for classes.
  • Supported student physical, mental, and social development using classroom games and activities.

Education

Associate of Arts - Bussiness Administration

Miami Dade College
Miami, FL

High School Diploma -

Miami Beach High School
Miami Beach, FL
2017

Skills

  • Bilingual
  • Customer Service
  • Resolve Conflict
  • High Energy
  • Active Listening
  • Persuasion
  • Team player
  • Cash handling
  • Professionalism
  • Analytical
  • Organizational
  • Active Learning

References

Flora Milagros Schulz
Treasure Island Elementary - After School Principal Phone #305-865-3141

Laysa Durski
Madero Steakhouse- Owner Phone #786-473-9806

Laurent Guevara
Havana 1957 Lincoln road- Manager Phone #786-734-1678

Amy Louise

Amara at Paraiso- General Manager Phone #786-473-8853

Timeline

Server - Wine Steward

Amara At Paraiso
06.2021 - Current

Head Server

Stiltsville Fish Bar Sunset Harbor
01.2020 - 06.2021

Server Shift Leader

V&E Restaurant Group
01.2018 - 01.2020

Server - Hostess

Madero Steakhouse
01.2016 - 01.2018

Teacher Assistant

Treasure Island Elementary
01.2013 - 01.2014

Associate of Arts - Bussiness Administration

Miami Dade College

High School Diploma -

Miami Beach High School

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Amanda Garcia