Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Garcia

Bernalillo,NM

Summary

Detail-oriented insurance professional excelling in policy processing and customer education. Proven ability to guide clients through coverage options, ensuring informed decisions and high satisfaction.

Overview

13
13
years of professional experience

Work History

Licensed Insurance Producer

Ashley Duran State Farm
Albuquerque, New Mexico
02.2024 - Current
  • Assisted clients in understanding insurance coverage options and benefits.
  • Processed policy applications and renewals efficiently and accurately.
  • Collaborated with team members to enhance customer service experiences.
  • Maintained up-to-date knowledge of State Farm insurance products and services.
  • Utilized CRM software to track client interactions and policy details effectively.
  • Prepared quotes for clients based on their individual requirements.
  • Educated customers about different types of available insurance policies and their benefits.

Educational Assistant

Bernalillo Public Schools
Bernalillo, New Mexico
05.2019 - 02.2024
  • Supported teachers in classroom activities and lesson preparation.
  • Facilitated communication between teachers, parents, and support staff.
  • Maintained a safe and organized classroom environment for students.
  • Implemented differentiated instruction strategies to meet the diverse needs of learners in the classroom.

Administrative Assistant

Bernalillo Public Schools
Bernalillo, New Mexico
08.2014 - 05.2019
  • Organized and maintained student records in compliance with district policies.
  • Handled incoming calls and directed inquiries to appropriate staff members.
  • Assisted in preparing materials for school events and administrative meetings.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Maintained accurate filing systems for all accounting records, including invoices, receipts and payments.

Pediatric Medical Assistant /Patient Care Coordinator

ABQ Health Partners
Rio Rancho, New Mexico
05.2012 - 08.2014
  • Assisted physicians during pediatric examinations and procedures.
  • Maintained accurate and organized patient records electronically.
  • Conducted routine office administrative tasks such as filing paperwork or completing forms on behalf of patients.
  • Obtained authorization from insurance companies for requested services or medications.
  • Scheduled appointments and managed patient follow-up.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.

Education

High School Diploma -

Bernalillo High School
Bernalillo, NM
05-2006

Some College (No Degree) - Early Childhood Education

Central New Mexico Community College
Albuquerque, NM

Certificate - Certified Nurse Assistant

Central New Mexico Community College
Albuquerque, NM
05-2010

License - Property And Casualty Insurance Producer

Exam FX
03-2024

Skills

  • Insurance sales
  • Policy processing
  • Customer education
  • Claims management
  • Risk assessment
  • Customer relationship management
  • Data entry

Timeline

Licensed Insurance Producer

Ashley Duran State Farm
02.2024 - Current

Educational Assistant

Bernalillo Public Schools
05.2019 - 02.2024

Administrative Assistant

Bernalillo Public Schools
08.2014 - 05.2019

Pediatric Medical Assistant /Patient Care Coordinator

ABQ Health Partners
05.2012 - 08.2014

High School Diploma -

Bernalillo High School

Some College (No Degree) - Early Childhood Education

Central New Mexico Community College

Certificate - Certified Nurse Assistant

Central New Mexico Community College

License - Property And Casualty Insurance Producer

Exam FX

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Amanda Garcia