Amanda Garrett
Lufkin,TX
Summary
Energetic professional with several years of experience in customer service industry. Punctual employee dedicated to following safety procedures and protocols. Considered valuable and hardworking employee by supervisors and peers.
Overview
10
10
years of professional experience
2017
2017
years of post-secondary education
Work History
Team Leader
Whatabuger
Lufkin, TX
01.2019 - Current
- Trained new staff on operational procedures and customer service expectations.
- Managed inventory levels to maintain stock availability and reduce waste.
- Addressed customer concerns promptly to maintain satisfaction and loyalty.
- Maintained a positive work environment that promoted collaboration between team members.
- Fostered a culture of continuous improvement.
- Completed data entry tasks into various databases accurately and efficiently.
- Prepared and assembled food items following recipes and safety standards.
- Maintained cleanliness and organization of food areas.
- Collaborated with team members to ensure timely meal service during peak hours.
- Followed food safety guidelines to prevent contamination and ensure quality.
- Worked in fast-paced, ever-changing environment.
- Restocked, organized and arranged service and food stations.
Team Member
Whataburger
Lufkin, TX
10.2015 - 01.2019
- Operated cash register, processed transactions, and handled customer payments.
- Greeted customers upon entering the store with friendly demeanor.
- Trained new staff on food preparation methods and customer service protocols.
- Monitored inventory levels and communicated supply needs to management.
- Maintained a clean and organized work area throughout shift.
- Worked hard to learn required tasks quickly to maximize performance.
- Built and maintained working relationships with peers and upper management.
- Answered telephones, directed calls, and took messages.
- Assisted in the preparation of food items according to recipes and instructions.
Education
Pharmacy Technician
Unity Healthcare Training Academy
Lufkin, TX 09.2025 - 11.2025
Associate of Science -
Kilgore College
Kilgore, TX 08.2015 - 12.2016
San Augustine High School
San Augustine, TXSkills
- Exceptional customer service
- Inventory management
- Data Entry
- Quality food and beverage preparation
- Multitasking
- Cash handling
- Phone operations
- Verbal and written communication
- Detail oriented
Timeline
Pharmacy Technician
Unity Healthcare Training Academy
09.2025 - 11.2025
Team Leader
Whatabuger
01.2019 - Current
Team Member
Whataburger
10.2015 - 01.2019
Associate of Science -
Kilgore College
08.2015 - 12.2016
San Augustine High School