Amanda Geer
Roseville,MI
Summary
Dedicated Front Desk Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
16
16
years of professional experience
Work History
Front Desk Receptionist
Pine Ridge Of Hayes
08.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Completed all tasks in compliance with company policies and procedures.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Trained new team members on company procedures, customer service and issue resolution.
Merchandise Associate
Lowes Home Improvement
08.2019 - 08.2022
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Built end caps and aisle displays to highlight products and support latest promotions.
- Created attractive displays to promote items.
- Updated pricing and signage to complete product displays and educate customers.
- Updated signage and price tags to reflect current sales.
- Used pallet jacks to move and position merchandise.
- Operated cardboard balers, and trash compactors safely.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
Cashier
Meijer
07.2007 - 05.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Updated merchandise pricing to match new values and special promotional rates.
- Lifted up to 50 pounds at once and used hand jack to move heavier loads
Education
Bachelor of Arts - Animation And Special Effects
Art Institute of Ohio - Cincinnati
Cincinnati, OH09.2012
Associate of Arts - Animation
Macomb Community College
Warren, MI09.2010
High School Diploma -
Dakota High School
Macomb, MI09.2005
Skills
- Email Decorum
- Scheduling
- Data Imports
- Call Forwarding
- Telephone Etiquette
- Microsoft Office
Timeline
Front Desk Receptionist
Pine Ridge Of Hayes
08.2022 - Current
Merchandise Associate
Lowes Home Improvement
08.2019 - 08.2022
Cashier
Meijer
07.2007 - 05.2020
Bachelor of Arts - Animation And Special Effects
Art Institute of Ohio - Cincinnati
Associate of Arts - Animation
Macomb Community College
High School Diploma -
Dakota High School