Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Amanda Gentili

Mesquite,TX

Summary

Experienced in providing administrative support and customer service, with a focus on analyzing customer needs and recommending appropriate solutions. Developed specialized procedures to enhance customer service operations, resulting in improved team performance metrics. Conducted regular meetings to address staff concerns and ensure alignment with operational goals. Proficient in processing invoices and tracking payments, demonstrating strong attention to detail and organizational skills.

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

1
1
year of professional experience
2022
2022
years of post-secondary education

Work History

Specialist

Sam's Club
Dallas, Texas
01.2025 - Current
  • Analyzed customer needs and recommended appropriate products or services.
  • Conducted regular meetings with staff to review progress and address any concerns.
  • Developed and implemented specialized procedures for customer service operations.
  • Generated reports to track performance metrics of team members.
  • Provided technical support for users experiencing difficulties with software applications.

Secretary

Big star cleaning service
Mesquite, Texas
01.2024 - 05.2025
  • Provided administrative support to the staff
  • Processed invoices for payment; tracked payments received from vendors and clients.

Assembly Line Worker

Maysteel
Garland, Texas
03.2024 - 08.2024
  • Collaborated with other departments to ensure smooth production process flow.
  • Worked quickly and efficiently while maintaining high standards of quality control.
  • Provided assistance in other departments when needed.

Education

International Leadership of Texas
Garland, TX

Skills

  • Customer service
  • Technical support
  • Performance metrics
  • Product recommendations
  • Team collaboration
  • Problem solving
  • Attention to detail
  • Customer relations

Languages

Spanish
Native/ Bilingual
Italian
Native/ Bilingual
English
Limited

Accomplishments

  • employee of the month

Timeline

Specialist

Sam's Club
01.2025 - Current

Assembly Line Worker

Maysteel
03.2024 - 08.2024

Secretary

Big star cleaning service
01.2024 - 05.2025

International Leadership of Texas
Amanda Gentili