AMANDA GIBSON
Thomasville,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
Work History
Deduction Management Clerk
Flowers Foods
08.2005 - Current
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Monitored accounts to verify compliance with payment terms and schedules.
- Developed and maintained positive relationships with clients to maximize collections.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Utilized Microsoft Excel and Sap to manage invoices and payments.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Generated weekly accounts receivable reports to submit developments for management review.
- Safeguarded documents of accounts receivable and payments to enable tracking history and maintain accurate records.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Input financial data and produced reports using S4.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Entered figures using 10-key calculator to compute data quickly.
Senior Accounts Receivable Clerk
Flowers Foods
08.2005 - 10.2019
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Monitored accounts to verify compliance with payment terms and schedules.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Generated monthly accounts receivable reports to submit developments for management review.
- Input financial data and produced reports using SAP.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Entered figures using 10-key calculator to compute data quickly.
Collections Clerk
Flowers Foods
08.2005 - 01.2014
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Achieved performance goals on consistent basis.
- Maintained high volume of calls and met demands of busy and productive group.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Collected on delinquent accounts to reduce overdue balances.
- Identified and contacted customers with overdue accounts to address payment status.
- Developed strong relationships with customers to foster timely payments and account resolution.
- Documented customer payment interactions and account statuses for future reference.
- Maintained consistently high success rate of collecting on overdue accounts.
- Regularly monitored accounts to identify overdue balances and potential areas of risk.
- Contacted customers to discuss past-due accounts and negotiated payment plans.
- Researched billing errors and discrepancies to initiate corrective action.
- Generated and distributed monthly customer statements.
Education
High School Diploma -
Thomas County Central High School
Thomasville, GASkills
- Financial Records and Reporting
- GL Entries
- Invoice Processing
- Collection Calls
- Validation of Discrepancies
- Critical Thinking
- Data Communications
- Collections Understanding
- Generally Accepted Accounting Principles
- Data Entry and Management
- Resolving Irregularities
- Payments Posting
- Investigating Discrepancies
- Sufficient in Microsoft Excel
Timeline
Deduction Management Clerk
Flowers Foods
08.2005 - Current
Senior Accounts Receivable Clerk
Flowers Foods
08.2005 - 10.2019
Collections Clerk
Flowers Foods
08.2005 - 01.2014
High School Diploma -
Thomas County Central High School