Amanda Gilmore
Cleveland
Summary
Reliable and hardworking professional with experience in fast-paced retail and customer service environments, seeking to transition into warehouse operations.
Overview
14
14
years of professional experience
Work History
Customer Relations
Loves Travel Truck Stop
05.2022 - Current
- Handled guest complaints professionally, resolving issues quickly to maintain positive customer relations.
- Delivered fast, friendly, and accurate customer service in a high-volume travel stop.
- Handled cash, credit, and fuel transactions with precision while adhering to company policies.
- Supported team operations by restocking merchandise, monitoring fuel pumps, and ensuring shift readiness.
Sorter
Five Below Distribution Center
01.2020 - 05.2022
- Operated sorting machinery to efficiently categorize products for distribution
- Collaborated with team members to streamline sorting processes and reduce errors
- Conducted regular quality checks to maintain accuracy in product sorting
Manager
Popeyes Louisiana Chicken
02.2012 - 01.2020
- Led cross-functional teams to enhance operational efficiency and streamline processes.
- Analyzed performance metrics to identify areas for process optimization and increased productivity.
- Managed project timelines and deliverables, ensuring alignment with strategic goals and objectives.
Education
High School Diploma -
Cleveland High School
Cleveland, Tx Skills
- Excellent customer relations
- Quick learner traits
- Time management
- Team leadership
Timeline
Customer Relations
Loves Travel Truck Stop
05.2022 - Current
Sorter
Five Below Distribution Center
01.2020 - 05.2022
Manager
Popeyes Louisiana Chicken
02.2012 - 01.2020
High School Diploma -
Cleveland High School