Summary
Overview
Work History
Skills
Certification
Languages
Timeline
Generic

Amanda Gleason

Austin,TX

Summary

I am looking for a position that will allow me to use all of the working skills that I've acquired during years of diverse professions.

I will assume any assigned responsibilities with dedication and the ability to learn quickly. I am a team player, with excellent communication, customer service skills, and attention to detail.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Waitress

Restaurant La Maruja
Valencia, Spain
08.2024 - 11.2025

Assist the customers, including tourist translations if necessary, with their orders. Help the kitchen preparing small appetizers, and assist with opening and closing of the restaurant.

Sales Agent

Assist Digital
Valencia, Spain
03.2023 - 06.2024
  • Working as a Sales and Customer Service Agent for the English and Spanish departments. Assisting customers with their orders, returns and retention requests, using Zendesk and Salesforce. Trained of new agents for the company.

Customer Service Representative

Webhelp
Valencia, Spain
11.2022 - 02.2023
  • Remote work assisting customers with their orders and inquiries, for a project with the fashion designer Guess.

Sales Agent/Computer Analyst

AnyTech 365
Malaga, Spain
01.2019 - 04.2021
  • Performed security checks and performance diagnostics on customers computers, using TeamViewer remote software. Selling of our technical services and security packs. Training of new agents.

In-Home Caregiver

JC Family Services
Reno, Nevada
12.2017 - 12.2018
  • Provide In-Home basic Nursing care to patients with their daily living needs in their home. Preparing their meals, medicines, personal cleanliness, check blood pressure, etc.

Caregiver

Manor Care Nursing Home
Reno, Nevada
08.2017 - 12.2017
  • Assist residents at the nursing home with their daily needs. Helping with personal cleanliness, eating, getting up from bed, and other activities.

Cafeteria Manager

Tesla Gigafactory
Sparks, Nevada
02.2017 - 08.2017
  • Inventory management and distribution of merchandise for six cafeterias. Replenishment, cleaning and maintenance of equipment.

Cashier

Restaurant Oriental House
Greenville, South Carolina
02.2014 - 12.2016
  • Serving all customers quickly and sufficiently. Also helped close the restaurant on most nights by cleaning and closing the cash register.

Cashier/Cook

Restaurant Five Guys
Greenville, South Carolina
01.2013 - 01.2014
  • I was very attentive to my customers orders and also would prepare meals as needed.

Skills

  • Bilingual English & Spanish
  • Sales and Customer Service experience
  • Computer applications and tools used in an office environment
  • English Teacher (TEFL5)
  • Nursing Assistant

Certification

  • English Teacher TEFL level 5 | On-Line Academy | 2022
  • Nursing Assistant (CNA) | Greenville Technical College | 2014-2016

Languages

Spanish

Timeline

Waitress

Restaurant La Maruja
08.2024 - 11.2025

Sales Agent

Assist Digital
03.2023 - 06.2024

Customer Service Representative

Webhelp
11.2022 - 02.2023

Sales Agent/Computer Analyst

AnyTech 365
01.2019 - 04.2021

In-Home Caregiver

JC Family Services
12.2017 - 12.2018

Caregiver

Manor Care Nursing Home
08.2017 - 12.2017

Cafeteria Manager

Tesla Gigafactory
02.2017 - 08.2017

Cashier

Restaurant Oriental House
02.2014 - 12.2016

Cashier/Cook

Restaurant Five Guys
01.2013 - 01.2014
Amanda Gleason