Brianna Gonzalez
Pico Rivera,CA
Summary
High-Energy Hospitality Professional experienced in optimizing restaurant operations and enhancing customer experiences. Delivered exceptional service by efficiently managing guest interactions and balancing server loads in fast-paced environments. Focused on building relationships and fostering a collaborative atmosphere to promote positive dining experiences.
Overview
4
4
years of professional experience
Work History
Waitress
The Chicken Koop
Whittier, California
10.2024 - 07.2026
- Provided friendly service to guests in a fast-paced restaurant environment.
- Took customer orders accurately and relayed them to the kitchen staff.
- Checked back with customers throughout meal service to ensure satisfaction.
- Assisted in menu suggestions based on customer preferences and dietary needs.
- Maintained cleanliness of tables and dining areas throughout shifts.
Restaurant Hostess
701 Restaurant & Bar
Montebello, USA
11.2022 - 08.2024
- Thrived in high-pressure environments while delivering exceptional service.
- Focused on precise execution of tasks to ensure quality service.
- Collaborated effectively with team members to achieve common goals.
- Maintained cleanliness standards in dining area by promptly wiping down tables and chairs between seatings to ensure a welcoming environment.
- Assisted servers by refilling beverages and clearing plates from tables, contributing to smooth service flow.
- Managed reservations and waitlists, accommodating special requests for large parties to enhance guest experience.
Education
High School Diploma -
El Rancho High School
Pico Rivera, CASkills
- Menu knowledge
- Sanitation Practices
- Customer Engagement
- Greeting guests
- Bilingual English & Spanish
- team collaboration
- Relationship Building
- problem solving
Timeline
Waitress
The Chicken Koop
10.2024 - 07.2026
Restaurant Hostess
701 Restaurant & Bar
11.2022 - 08.2024
High School Diploma -
El Rancho High School