Dynamic General Manager with a proven track record at Ulta Beauty Inc., excelling in team development and operations management. Expert in driving sales growth and enhancing customer experiences through strategic planning and effective training. Skilled in problem resolution and fostering high-performing teams to achieve exceptional results.
Lead all aspects of store operations, driving top-line sales growth and profitability through strategic planning and team development.
Recruited, trained, and managed a high-performing team, fostering a culture of accountability and guest engagement.
Oversee salon services and retail performance, ensuring compliance with company standards and delivering exceptional customer experiences.
Manage inventory, payroll, and scheduling to optimize productivity.
Promote brand initiatives and executed visual merchandising strategies to enhance store presentation and drive traffic.
Additional Leadership Experience within Ulta:
Appointed District Event Lead, coordinating and executing high-impact brand events across multiple locations to drive traffic, engagement, and sales.
Promoted to Retail Market Trainer, responsible for onboarding and developing new managers, delivering training programs, and supporting talent growth across the market.
I progressed through multiple roles from a part time customer service associate to store leadership, demonstrating strong operational and team management capabilities. I oversaw daily store operations, led visual merchandising execution, managed inventory and compliance, and developed high-performing teams to drive sales and elevate customer experience.