Amanda Golden

Work History

LGE Community Credit Union

Atlanta, GA

10.2020 - Current

Monitored pipelines to track and log status of loans.
Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
Ordered appraisal, title, flood, homeowners insurance
Verification of Employment and Income
TRID/HMDA/OFAC Compliance/ECOA Compliance
Explained very technical financial information to applicants in easy to understand language.
Proactively identified solutions for customers experiencing credit issues.
Established plans and payoffs for customers' loans, prioritizing control of overall costs.
Studied Freddie Mac Underwriting Guidelines and Quick Reference Guide to provide timely and accurate responses for teammates and members.
Experience with documentation preparation, compilation and submission to Loan Officers and Underwriting
Generated Initial Loan Disclosures and Checklists
Knowledge of income calculation, review debt to income, credit analysis, and credit worthiness
Exceptional Member Service and Member Shop Records
Exceptional Communication, both verbal and written

LGE Community Credit Union

Dallas, GA

11.2017 - 10.2020

Examined clients' overall financial situation by reviewing income, assets, debts, expenses and credit reports.
Created debt management plans, spending plans and budgets to assist clients in meeting financial goals.
Initiated customer relationships through prospecting, lead utilization, local market and community involvement.
Analyzed clients' financial situations to offer products to improve standard of living.
Established membership account us Epysis Quest/Symitar OS
Assisted members by completing loan applications, credit card applications, and auto loans.
Knowledge of wire transfer processes, general account and credit union protocols.
Provided member service for individuals and created paths for financial success.