Tiffany Connors
Detroit
Summary
Seasoned Mortgage Loan Advisor with a proven track record at Rocket Mortgage, adept in market research and showcasing exceptional problem-solving skills. Successfully developed financial strategies, enhancing client qualification rates and boosting revenue. Excelled in multitasking and teamwork, driving client satisfaction and operational efficiency. Achievements include significant contributions to loan processing and debt management, underpinning a solid foundation in real estate knowledge.
Overview
8
8
years of professional experience
11
11
years of post-secondary education
Work History
Mortgage Loan Advisor
Elite Home Funding
Farmington
11.2023 - 11.2024
- Developed customized financial strategies tailored to each client's unique needs and goals.
- Helped individuals with unsuitable credit work through application processes and qualify for loans.
- Brought in new clients and increased revenue by promoting bank and available services.
- Controlled clients' costs by establishing payment priorities based on credit terms and interest rates.
Motor Vehicle Representative
Mopar
Farmington
01.2020 - 01.2021
- Reviewed legal documents to verify adherence to laws and court policies.
Mortgage Loan Advisor
Rocket Mortgage
Detroit
10.2018 - 10.2019
- Maintained constant communication with clients, providing updates on loan statuses and addressing any concerns or questions.
- Obtained approvals by helping underwriters resolve problems with mortgage applications.
- Reviewed property appraisals, title reports, and other necessary documents during loan approval process.
- Managed financial award systems, advising students on procedures and helping select candidates based on loan eligibility.
- Educated clients on importance of maintaining good credit scores for future borrowing opportunities.
Manager
Verizon Wireless
Cary
01.2017 - 01.2018
- Conducted performance evaluations, providing constructive feedback to team members.
- Fostered positive work environment promoting employee engagement.
- Monitored inventory levels, placing orders.
- Directed launch of new products, overseeing all phases from conception to market entry.
Life Insurance Agent
Humana
Cary
12.2016 - 12.2017
- Sought information from clients for claim processing.
- Recommended suitable life insurance products based on clients' objectives and requirements.
- Stayed current with industry trends and regulations to provide accurate and up-to-date advice.
- Analyzed clients' financial situations to recommend appropriate coverage levels and types.
Education
EMT - Health Care
Emergency Medical Training
Duluth, GA 02.2017 - 05.2028
Skills
- Market research
- Multitasking Abilities
- Debt management
- Teamwork
- Problem-solving
- Loan processing
- Economics
- Real estate knowledge
- Data entry
Languages
English, Advanced
Timeline
Mortgage Loan Advisor
Elite Home Funding
11.2023 - 11.2024
Motor Vehicle Representative
Mopar
01.2020 - 01.2021
Mortgage Loan Advisor
Rocket Mortgage
10.2018 - 10.2019
EMT - Health Care
Emergency Medical Training
02.2017 - 05.2028
Manager
Verizon Wireless
01.2017 - 01.2018
Life Insurance Agent
Humana
12.2016 - 12.2017