Knowledgeable Registered Nurse with a Bachelor of Science in Nursing. Multitasking Clinic Supervisor that has a strong background in clinical office administration and team leadership. Successfully managed daily operations, ensuring smooth workflow and high patient satisfaction. Has nineteen years experience in nursing, majority of which has been in primary-care clinical operations. Brings valuable experience in vaccines for children schedule, pediatric, adult, and geriatric patient care. Fosters a positive-energetic work environment. Highly reliable and adaptable in achieving optimal results through effective communication and problem-solving skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Medical Clinic Supervisor
Escambia County Healthcare Authority
08.2008 - Current
Managed daily operations of fifteen person clinic, ensuring smooth functioning and high-quality patient care, supporting approximately two hundred patients per week.
Enforced adherence with HIPAA regulations and other relevant laws and regulations to maintain compliance.
Hired, trained and supervised employees to maintain team of high performers.
Conducted performance evaluations for employees, identifying areas for improvement and providing constructive feedback.
Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
Streamlined clinical workflows by identifying inefficiencies and implementing process improvements for increased productivity.
Improved clinic efficiency by streamlining patient intake processes and implementing electronic health records.
Managed complex cases effectively, using critical thinking skills to prioritize interventions based on individual patient needs.
Served as a liaison between hospital administration and nursing staff, advocating for resources and support needed to deliver high-quality patient care.
Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
Prioritized workplace safety by instituting protocols for infection control measures as well as equipment maintenance and proper storage.
Medical Surgical Nurse
D. W. McMillan Memorial Hospital
09.2005 - 08.2008
Demonstrated excellent critical thinking skills during emergent situations, collaborating with team members to deliver timely interventions and stabilize patients.
Provided high level of individualized care to pediatric, adult and geriatric patients across multiple medical specialties.
Educated patients and families on illnesses, medications and treatment plans.
Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Education
Bachelor of Science - Nursing Science
Western Governors University
Salt Lake City, UT
11-2024
Associate of Applied Science - Registered Nurse
Jefferson Davis Community College
Brewton, AL
07-2008
Practical Nursing
Reid State Technical College
Evergreen, AL
08-2005
Skills
Clinical leadership
Clinical staff management
Nursing supervision
HIPAA compliance
Effective communication
Training and mentoring
Vaccines for children
Critical thinking
Evaluations
Certified in CPR/AED
Teamwork and collaboration
Self motivation
Certification
Basic Life Support (CPR and AED) Program - 06/21/2024 - 06/2026
Outpatient Department Certified Nursing Assistant at Clay County Healthcare AuthorityOutpatient Department Certified Nursing Assistant at Clay County Healthcare Authority