Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shian Phillips

Palm Desert,CA

Summary

Multitasking Clinic Supervisor with a background ensuring courteous service to patients. Detail-oriented professional with exemplary skills in delegating tasks, issue resolution and leading by example. Offering proactive planning and organizational talents.

Overview

9
9
years of professional experience

Work History

Clinic Supervisor, X-ray Technician & Medical Assistant

VIP URGENT CARE
10.2016 - Current
  • Ensure that staff adhere to clinical protocols and standards
  • Monitor staff performance and conduct regular evaluations
  • Develop, update, and enforce clinical policies and procedures
  • Address patient concerns and provide a timely resolution of issues
  • Manage inventory of medical supplies and reorder as needed
  • Communicate and collaborate with various departments to create cohesive operations
  • Perform diagnostic x-rays limited to: chest, extremities, & torso skeletal
  • Ensure patient safety during examinations by adhering to radiation protection guidelines and using protective devices when necessary
  • Asses patient vitals and obtain accurate patient history
  • Administer medication, document treatment plans, and provide patients with discharge instructions and follow-up care
  • Prepare exam rooms for clinical procedures and assist physicians and other medical providers during examinations
  • Generate lab requisitions and process patient specimens for testing
  • Apply splints, wound care, and dressing changes as needed
  • Operate and maintain autoclave to ensure proper sterilization of medical instruments
  • Perform EKGs & CLIA waived laboratory tests
  • Conduct workers' compensation consultations and coordinate appropriate medical treatment for injured workers
  • Communicate with insurance companies regarding claims and coverage
  • Code medical procedures and diagnoses to assist with billing process


Guest Services & Reservation Agent

EMBASSY SUITES HOTEL & SPA
09.2015 - 08.2016
  • Greet all guests and facilitate check in and check out procedure
  • Respond to general inquiries, requests, and concerns
  • Perform clerical tasks- filing, faxing, photocopying
  • Create reservations & follow up on leads with potential guests
  • Provide information about hotel amenities and upsell when appropriate
  • Invoice and bill guests for their stay and services rendered
  • Maintain accurate record of daily occupancy and revenue tendered
  • Collaborate with housekeeping, engineering, and the food & beverage team to provide a seamless guest experience
  • Verify that all hotel policies regarding guest safety and security are followed
  • Act as a concierge to organize and arrange excursions upon guest's request

Education

LIMITED MEDICAL RADIOLOGIC TECHNOLOGIST -

JEM College
CORONA, CA
11.2019

MEDICAL BILLING & CODING -

Mayfield College
CATHEDRAL CITY, CA
08.2016

DIPLOMA -

Framingham High School
FRAMINGHAM, MA
06.2013

Skills

    Clinical Leadership

    HIPAA Compliance

    Effective Communication

    Training and mentoring

References

AVAILABLE UPON REQUEST

Timeline

Clinic Supervisor, X-ray Technician & Medical Assistant

VIP URGENT CARE
10.2016 - Current

Guest Services & Reservation Agent

EMBASSY SUITES HOTEL & SPA
09.2015 - 08.2016

LIMITED MEDICAL RADIOLOGIC TECHNOLOGIST -

JEM College

MEDICAL BILLING & CODING -

Mayfield College

DIPLOMA -

Framingham High School

Similar Profiles

CREATE PROFILE
Shian Phillips