Jahara Smith
Baton Rouge,LA
Summary
Dynamic Clinic Supervisor with extensive experience at Gulf Coast Behavioral Health, excelling in clinical leadership and effective communication. Proven track record in optimizing patient care coordination and enhancing patient education. Skilled in HIPAA compliance and training staff, fostering a collaborative environment that boosts patient satisfaction and operational efficiency.
Overview
7
7
years of professional experience
Work History
Clinic Supervisor/Lead Medical Assistant
Gulf Coast Behavioral Health
Prairieville, LA
02.2023 - Current
- Communicated with patients, asked appropriate questions, and employed active listening to determine best care.
- Managed daily operations, ensuring smooth functioning and high-quality patient care within the clinic.
- Optimized appointment scheduling procedures, increasing productivity without sacrificing patient experience or quality of care.
- Enhanced patient education efforts by creating informative materials on various medical conditions and available treatments.
Medical Assistant 1
Ochsner Medical Center
Baton Rouge, LA
06.2022 - 02.2023
- Organized team meetings regularly to discuss updates on clinic operations, address any questions or concerns from staff members, and promote open lines of communication throughout the department.
- Managed inventory of medical supplies by conducting regular checks and maintaining accurate records.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Patient Access Representative
Our Lady Of The Lake Hospital
Baton Rouge, LA
06.2018 - 03.2019
- Communicated with patients, asked appropriate questions, and employed active listening to determine best care.
- Managed daily operations, ensuring smooth functioning and high-quality patient care within the clinic.
- Optimized appointment scheduling procedures, increasing productivity without sacrificing patient experience or quality of care.
- Enhanced patient education efforts by creating informative materials on various medical conditions and available treatments.
Medical Assistant
Hope Community Services
Baton Rouge, LA
08.2020 - 03.2022
- Performed medical records management, including filing, organizing and scanning documents.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Education
Certificate Of Technical Studies - Practical Nursing
Baton Rouge Community College
Baton Rouge, LACertificate - Medical Assistant
The College of Health Care Professions
TX06.2024
High School Diploma -
Lutcher High School
Lutcher, LA05.2014
Skills
- Clinical leadership
- HIPAA compliance
- Effective communication
- Training and mentoring
Timeline
Clinic Supervisor/Lead Medical Assistant
Gulf Coast Behavioral Health
02.2023 - Current
Medical Assistant 1
Ochsner Medical Center
06.2022 - 02.2023
Medical Assistant
Hope Community Services
08.2020 - 03.2022
Patient Access Representative
Our Lady Of The Lake Hospital
06.2018 - 03.2019
Certificate Of Technical Studies - Practical Nursing
Baton Rouge Community College
Certificate - Medical Assistant
The College of Health Care Professions
High School Diploma -
Lutcher High School