Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Griggs

Amanda Griggs

Summary

Results-driven warehouse and retail management professional with over 18 years of experience leading teams, optimizing workflows, and driving operational success. Adept at problem-solving, process improvement, and fostering collaboration to achieve business goals. Proven ability to manage inventory, streamline shipping processes, and develop high performing teams.

Overview

20
20
years of professional experience

Work History

Pack Supervisor Dayshift

Macy's Fulfillment Center
05.2024 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Shipping Supervisor Weekend Shift

Macy's Fulfillment Center
07.2022 - 05.2024
  • Managed shipping operations, ensuring timely and accurate delivery of products
  • Resolved logistical challenges with adaptability and problem- solving skills
  • Maintained a detail- oriented approach to ensure a seamless operation


Beauty Exceptions

Macy's Fulfillment Center
12.2018 - 07.2022
  • Processed high-value beauty product orders with precision and quality control
  • Assisted with inventory management and quality control
  • Ensured all customer orders were completed before SOT date.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

Store Manager

Belk Department Store
07.2005 - 07.2018
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Led store operations, overseeing financial targets, budgets, and customer service strategies.
  • Developed and nurtured a high-performance culture to enhance engagement and productivity.
  • Implemented strategic initiatives to drive sales growth and customer satisfaction.

Education

High School Diploma -

Bixby High School
Bixby, OK

Skills

  • Leadership and Team Development
  • Problem-solving and Decision-Making
  • Effective communication and Collaboration
  • Process Improvement and Efficiency Optimization
  • Budget Management and Financial Target Achievement

Timeline

Pack Supervisor Dayshift

Macy's Fulfillment Center
05.2024 - Current

Shipping Supervisor Weekend Shift

Macy's Fulfillment Center
07.2022 - 05.2024

Beauty Exceptions

Macy's Fulfillment Center
12.2018 - 07.2022

Store Manager

Belk Department Store
07.2005 - 07.2018

High School Diploma -

Bixby High School

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Amanda Griggs