Amanda Guevara
Metairie,LA
Summary
Professional with experience in dental industry and Restaurant industry, equipped with skills in patient scheduling, insurance verification, and front desk management. Strong focus on team collaboration and delivering results with flexibility to adapt to changing needs. Reliable, approachable, and skilled in communication, fostering positive patient interactions and efficient clinic operations.
Overview
4
4
years of professional experience
Work History
Dental Receptionist
Little Peas Pediatric Dentistry
Metairie, LA
02.2025 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Provided excellent customer service to create positive experiences and build patient trust.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
Patient Access Representative (Dental)
DePaul Community Health Center
11.2022 - 01.2025
- 3 years working in Dental
- 4 years of Customer Services
- Phone etiquette
- Verifying insurances
- Dental treatment
- HIPPA
- Leadership
- Dentrix And Curve
- Computer skills
- Dental terminology
Hostess
Habaneros Restaurant
04.2024 - 10.2024
Hostess
Little Tokyo
05.2021 - 11.2021
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Education
High School Diploma -
Grace King High Scholl
06.2022
Skills
- Phone and email etiquette
- Dental terminology
- Excellent multitasking capability
- Appointment scheduling
- Team collaboration
- Multitasking proficiency
- Reservations
- Bilingual in English and Spanish
- Strong multitasking
- Active learning
- High Volume offices and restaurants
- Maintaining cleanliness
- Payment processing
Timeline
Dental Receptionist
Little Peas Pediatric Dentistry
02.2025 - Current
Hostess
Habaneros Restaurant
04.2024 - 10.2024
Patient Access Representative (Dental)
DePaul Community Health Center
11.2022 - 01.2025
Hostess
Little Tokyo
05.2021 - 11.2021
High School Diploma -
Grace King High Scholl